This will be a pretty long message, forgive me lol.
56 days ago I was at the end of my rope with this car and had to miss work for the fourth time because of the car, I work approximately 40 miles away. So I phoned the finance company and said I wanted to reject the car. The dealership has virtually had this car since then. I sent all the RAC reports to the finance company and updated them that the dealership was investigating the issues. The finance company has 56 days to decide on my claim. On day 45 or so, the finance company advised me that the dealership was not replying to emails, and we are still none the wiser about the fault. This puts me in a massive dilemma, as I have researched that as I have had the car over six months, the onus is on me to prove that this fault was there at the point of sale. Anyway, the 56 days elapsed, this Wednesday just gone, and the finance company called me to say the claim was unsuccessful as I have not proved the fault was there at the point of sale...per the Consumer Credit Act 2015. I said how on earth can I prove that it was not when nobody knows what the fault is!! To rub salt in the wounds, the very next day at 8.15 am the dealership rings up saying I need to pay approx 1500 pounds as they have discovered, literally hours later from the finance company's deadline what the fault is. The thing is, this was a massive amount of money for us as a family to spend on a vehicle, trust me, and yet instead of trouble-free driving and experience, it has been an absolute nightmare. Never having owned an electric car in the past, how on earth was I meant to know that bungs were meant to go there, and the things were not even there in the first place. Sorry for the whine, had to vent somewhere, at least I have my health and am still smiling, worse things happen at sea and all that.