mykg
Established Member
Thanks for your help. I did find the option to login. It was on the "smiley face" section of the app but you then have to select "settings". After selecting settings it presents you with the Login Hello! Welcome to MGYou need to logout* first, and then log back in with the very first details you used when creating your account. (I'm assuming that you've previously been able to see your car in the app, before the app updated).
* In the app, click the "face" icon on the right then click the big blue Logout button at the bottom.
Which car do you have? Does the car give you any info about it being bound to an account? Can you see any user account name/details in the car screen?
However, I wasn't able to login successfully. I tried to use the facility of using the "Forgot Password" and indeed it does send a validation code to my phone to allow me to input a new password and to confirm it, but it never allows me to login. When I input a new password and repeat this password as a confirmation it "greys out" the login button, thus preventing me to attempt a login.
Does the password have to meet a specific criteria to be allowable? Maybe the passwords I choose do not meet the requirements?
Also, I used my mobile phone number as the login name. In desperation I also tried my email address. On all occasions.....I failed.
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