Thanks for your advice. The fix seems to have been neatly done with the windscreen widget and cable in the glovebox removed. My internet ability does not run to uploading photos but I've found the manual that came with the car which describes the entertainment system.. I hope I can understand it!
My MG HS PHEV had its first service last week. The DAB fix was done as part of this. Can someone explain how to use the radio now? I cannot make sense of the symbols displayed. Should an instruction book have been supplied?
Interesting. My car is booked in for its 1st service next week and I have asked them to look at the rear door lock problem and DAB issue. Fingers crossed!
Any company will respond if adverse customer reaction affects sales. We need to understand what the proposed solution actually does. What is an RBRM Module? If cars currently on sale have full DAB capability why can't this be provided? Etc.
I'm not sure I understand what MG say. Presumably, MG cars being sold now have full DAB Radio capability so the supply of the correct components must have improved. Nor do I know what the UK legislation concerning DAB Radio requires. Can anyone help?
Thanks for this. The dealer concerned has confirmed they will service my car and that they are urgently trying to expand their servicing capacity. I have complained to MG as I suspect the root of the problem is insufficient dealers.
The nearside rear door on my HS PHEV, (6 months old), will not open from inside. The Child Lock is not engaged. Any advice please. I tried to book an appointment with my local dealer, Richmond MG, Portsmouth to be told the earliest available date was early January. They also implied they might...
Poor customer service is universal. I could quote several bad experiences with UK and US companies. Whatever you think of Chinese companies, they are certainly not stupid. If it is clear to them that an issue may affect future sales, they will respond. That is normal commercial behaviour...
I hope you will not mind if I comment.
A kw is a unit of Power. Energy is measured in kwhrs. The MG HS PHEV battery has an energy capacity of about 16 kwhrs giving a range on electric of about 32 miles, which is about the range from a gallon of petrol costing about £6. Therefore, provided the...
I would be helpful if you would contact MG directly, ([email protected]). Many people need to do this if we are to achieve a satisfactory result. Complaining here will not help.
Here is the rather unsatisfactory response:
"Thank you for your email below.
Guy is away from the business at present but has acknowledged your concerns regarding the DAB antenna and asked me to respond.
Firstly, could I ask if you currently own an MG vehicle that has the DAB antenna solution...
Here is the email sent to Guy Pigounakis. Let's see what sort of answer is produced.
Dear Mr Pigounakis
You will be aware of the DAB Radio situation on MG HS cars, (and possibly other models), where, because of a global shortage of semiconductor components and closure of an MG...
I am about to try to contact a MG Director about this. Before I do, can anyone confirm that MG cars currently being shipped to UK have fully functional DAB Radios?
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