All trip counters randomly resetting

[Wozchild]

I have a Trophy and have recently noticed both the 'since last charge' and 'accummulated' trip counters randomly reset. I noticed this because my estimated miles on the GOM all off a sudden shot up. Upon checking the trip counters, all were at 0 even though I hadn't reset them, nor had the car been connected to a charger in-between. Has happened about 3 times in the last month. When I do charge (only charge at home on a 7kw charger), usually the 'since last charge' counter does reset as expected and the accumulated remains showing accumulated mileage.

Software version is R30. Could it be a bug, has anyone else experienced this?

 

[PeteC]

I have a Trophy and have recently noticed both the 'since last charge' and 'accummulated' trip counters randomly reset. I noticed this because my estimated miles on the GOM all off a sudden shot up. Upon checking the trip counters, all were at 0 even though I hadn't reset them, nor had the car been connected to a charger in-between. Has happened about 3 times in the last month. When I do charge (only charge at home on a 7kw charger), usually the 'since last charge' counter does reset as expected and the accumulated remains showing accumulated mileage.

Software version is R30. Could it be a bug, has anyone else experienced this?

Yes, I've had my 'since last charge' and 'since start' reset themselves for no known reason. I've also had the accumulated one reset but I think only when the car had a software update. That happened today with the locking in update.

 

[dave99]

My accumulated totals have just reset again on me - it reset after about 1200-1300 miles from new, then after another 1500 or so. No software updates done and never leave it on the accumulated totals so not done it by accident.

 

[AndyL61]

My accumulated has reset itself once which I was disappointed with as I wanted to leave it to give me a proper average. My from last charge once didn't reset after a charge which was a bit odd. I am wondering if there is something in the settings that amounts to an automatic reset at a set mileage? I will have a good look tomorrow to see if I can find anything.

 

[AndyL61]

Had a good look and can't see any settings associated with the trip / accumulated so don't know why it resets?