Apple CarPlay USB disk identification failure

[CMack]

Hey all!

I haven’t had a problem with my Apple CarPlay until the last couple of weeks. When I connect the lightning charger to the port, it says “USB disk identification failure”. I have tried multiple different phones and cables but each time it says the same thing. Do I have to get a new USB plug??

 

[Ian Key]

Check the phone port is clean and fluff free before buying another cable.

 

[fnegroni]

Hey all!

I haven’t had a problem with my Apple CarPlay until the last couple of weeks. When I connect the lightning charger to the port, it says “USB disk identification failure”. I have tried multiple different phones and cables but each time it says the same thing. Do I have to get a new USB plug??

Is that the same if using an Android phone? It could be sufficient to restart the infotainment unit by press and hold the home button for 10 seconds.

 

[Diggsy]

I’m sure it’s not this, as you say it has previously worked, but have you got it in the correct USB port in the car?