Charge port lock stuck

[fanagolo]

The charge socket on the car appears to have a locking pin at the 12 o'clock position that deploys to prevent the plug being removed. Mine appears to have become confused and is deployed without the plug inserted so I cannot properly insert the charge plug.

Is there a way to reset this or force a retraction, please?

I'm also concerned as to why this happened - is it a known issue, or perhaps need lubrication?

Thanks

I found and used the manual unlock and that worked OK so the immediate issue is solved, thanks.

I'm still keen to understand why this might have happened and what I can do to porevent it happening again.

 

[shahsthegreat]

Hi Fanagolo. It happened to me the other day. I think I did the lock unlock a couple times and once the car automatically locked after I failed to open any of the doors. This probably confused the locks. I had to stick a knife to push the locking pin back in.

How did you use the manual unlock? Is there a button somewhere?

 

[fanagolo]

Thanks for your response @shahsthegreat

The manual unlock is inside the boot, on the right hand side there is a small cover/ blanking plate perhaps 60mm x 30mm. Open that (I used a small screwdriver) and inside that is a pull (looks a bit like a cable tie) that retracts the pin.

 

[Jto]

This pin should retract when you n
Unlock the car, it has a servo that does this and sounds like it needs to be replaced.

 

[fanagolo]

Thanks, @Jto - I shall see if it happens again and contact the dealer if it does.

 

[Cafeg]

On your remote, push the unlock button twice. If the plug is stuck and not able to be unplugged, do the same. Sometimes my plug is stuck as well and a double push frees it. I would think the pin retract would be the same.

 

[fanagolo]

Thanks, @Cafeg - that is very useful to know and I'll try it if this happens again.