Charging Port Refused to release the charging cable again - is this a fault?

[Ian Robinson]

I had one instance plugging into a Tesla only Tesla charger my car would not release the charging cable for 10 miniues of me locking/unlocking the car pressing unlock on the screen about a million times, I thought I would have to call the AA but after 10 minutes it released - not sure why.

It happened to my wife this afternoon and she could not get the charging cable released for 1/2 an hour. Again not sure why it did in the end this was at a gridserve and this time the car charged before getting stuck.

I assume this is a fault with the car, or could it be something else?

 

[MG Clive]

If it happens again, just use the manual release inside the boot.

 

[T1 Terry]

My MG4 pulls that stunt every so often and I have to use the release cable, but a good spray with WD40 dry silicon fixed that and the charger door refusing to open ..... although, I pried the plastic lid off the first time the door wouldn't open and exposed the star shaped plastic fastener, a turn of that releases the door .....

T1 Terry

 

[ReintjeWA]

Sometimes the weight of the CCS charging plug also messes with the locking mechanism (for locking anyway). Holding it up may make it easier for the locking pin to retract.

 

[Anon70]

Only had it once at a faulty charger that kept taking pre payments and not charging the car. In the end it was a random combination of locking/unlocking and using the stop charging button in the car that allowed it to release (might also have been the charger doing something)

 

[5teep]

By far the easiest way is to just give the release cable a tug, it's inside the boot directly behind the charge port. Behind a small square blanking thingy if you have not looked before.