tkmaxx5
Established Member
Hi all
Got a bit of a funny situation I'm nervously exploring [MG5 SE (facelift)]. I have a home EVSE (wall box) - Ohme Pro charged plenty of times no issues, 7kw slow AC charging works fine (tethered cable). I also tried a local DC Rapid charger (paid, Osprey) - again worked fine, got about 36kwh from the 50kw advertised for a few mins (tethered).
What I am struggling with is untethered 22kw charge posts. Tried two at two different local supermarkets, and charging failed both times. The car displayed a 'connected but not charging' message and no amount of asking the car to charge (via infotainment or iSmart) made it work.
EDIT TO ADD - trying to initiate charge via the app just threw back an error message (either just 'failed' or 'charge failed' - will need to try again to check!)
One of these in particular is a rare free charger (so no app / sign up just plug in and go) and other EV drivers were happily charging while they did their shop.
EDIT TO ADD - I'm sure I have a 22kw 32amp three-phase cable so should be able to charge.
I also got a message "please make sure the power mode is run" on the infotainment screen which I didn't understand and can't find much online about.
By process of elimination I'm hoping this is the car not liking the Type 2 cable I have for some reason, as it has charged fine on home AC unit, so will be trying another cable shortly but wondered if anyone had come across any of this before? Any other things to try?
Thanks
Got a bit of a funny situation I'm nervously exploring [MG5 SE (facelift)]. I have a home EVSE (wall box) - Ohme Pro charged plenty of times no issues, 7kw slow AC charging works fine (tethered cable). I also tried a local DC Rapid charger (paid, Osprey) - again worked fine, got about 36kwh from the 50kw advertised for a few mins (tethered).
What I am struggling with is untethered 22kw charge posts. Tried two at two different local supermarkets, and charging failed both times. The car displayed a 'connected but not charging' message and no amount of asking the car to charge (via infotainment or iSmart) made it work.
EDIT TO ADD - trying to initiate charge via the app just threw back an error message (either just 'failed' or 'charge failed' - will need to try again to check!)
One of these in particular is a rare free charger (so no app / sign up just plug in and go) and other EV drivers were happily charging while they did their shop.
EDIT TO ADD - I'm sure I have a 22kw 32amp three-phase cable so should be able to charge.
I also got a message "please make sure the power mode is run" on the infotainment screen which I didn't understand and can't find much online about.
By process of elimination I'm hoping this is the car not liking the Type 2 cable I have for some reason, as it has charged fine on home AC unit, so will be trying another cable shortly but wondered if anyone had come across any of this before? Any other things to try?
Thanks
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