charging problems

[RossN]

I wonder if folks could help. I have been having more and more problems charging my car on rapid chargers. A few months ago I had to call out the AA to restart my MG5 after I rapid charged it and it wouldnt start. Been fine ever since but now every single rapid charger I have tried (about 8-9 of them and multiple times) hasnt worked. I log on with my Chargeplace Scotland card. It accepts that but when I plug in and try to start charging I either get the percentage of the last car coming up on the screen or in the newer chargers this screen (2nd. pic) . My car does connect with the charger although the plug doesnt lock because the voltage goes down to just over 12V and the car wont start until I switch it off and on again (1st pic). I have booked it into the garage but interested to know if anyone else has had these problems as the garage might try and blame the chargers. Thanks in advance.

 

[biffo]

I’ve been having a lot of ChargePlace Scotland issues this past week, mainly RFID cards not authorising or the iOS app losing the charging session - but did see a ZS fail to start a few times like this - but not with the 12V battery issue.

Have you tried any other charger networks? And I’m assuming the ChargePlace Scotland fast chargers are okay, just the Rapids?

 

[macd2401]

Had the same screen on the CPS rapids quite a few times, but it's always failed to start the charge. It's not a very helpful info screen

 

[RossN]

I’ve been having a lot of ChargePlace Scotland issues this past week, mainly RFID cards not authorising or the iOS app losing the charging session - but did see a ZS fail to start a few times like this - but not with the 12V battery issue.

Have you tried any other charger networks? And I’m assuming the ChargePlace Scotland fast chargers are okay, just the Rapids?

Tried a fast charger today and didnt work also. My home Zappi works fine thank goodness.

 

[5teep]

If you have the car fully on or 'half on' while trying to start a charge you will get that error. You must (in my experience) have the car off and the doors closed to start a session successfully.

Likewise if you turn the car half on during a charge and leave it on it drains power from the 12v battery.

 

[biffo]

Interestingly, I had a PodPoint rapid that failed twice but worked on the third occasion once I’d locked the doors. No idea if coincidence or if all these different units have their own idiosyncrasies

 

[RossN]

If you have the car fully on or 'half on' while trying to start a charge you will get that error. You must (in my experience) have the car off and the doors closed to start a session successfully.

Likewise if you turn the car half on during a charge and leave it on it drains power from the 12v battery.

I have tried full on, half on and off with doors closed and got the same result but in the past I have sat in the car while it was being charged on a rapid with no problems