MGE
Standard Member
I have been using my new ZS EV for around three weeks now and have covered more than 850 miles - most trouble free, some not. For the most part I have charged at home via the 7kw Pod-Point charger provided courtesy of MG Cars but due to distance travelling between two regular locations some 112 miles (via motorway) or 86 miles (via busy A roads) I have also required EV charger top ups and have been both amazed and frustrated by the myriad amount of alternative payment methods none of which appear simple and wondered if any users could shed light on the best method to 'top up' on the move.
To give a little background I have used a Chargepoint Insta-Volt without trouble with the exception that the touch screen is difficult to operate and doesn't always register especially in wet conditions but their contactless payment system is in line I believe with new government guidelines for all operators to offer this payment method.
I also used a Genie point where, in order to register they seem to want to know everything including your inside leg measurement, but here you use a web site (there is no app) and register a bank card which deducts a £10 credit charge then auto tops up £10 every time you go over. Having spoken to Genie they say they offer a RFID card at a cost of £9 which then links into the same account they already have details on but you have to call - signal permitting - to authorise payment and again they auto top up £10 a time.
Ecotricity works from an App and initially deduct £12 (the maximum you can take from the 'pump') before crediting to back with the difference to the actual amount used on each top up around 3-4 days later. So, by my reckoning I currently have two Ecotricity £12 charges and a £10 (credit) charge from Genie making £34 that has temporarily gone out of my bank account which, as my wife pointed out, combined with the actual amount of electricity used means we might have stayed with our diesel car as we are not seeing a real time saving on those two trips.
A call centre guy at Genie said they were aware contactless was coming but no idea when and that their machines are not compatible with it, whereas Ecotricity were a little more helpful saying new machines they installed would be contactless.
I searched the internet for info about the RFID cards and it seems there is no one universal card which links to a bank account that may be used at any machine as different charge companies have their own system charging for the cards. Also it appears the RFID card was very early days and with the introduction of Apps is rapidly becoming superseded.
The whole process makes a mockery of those of us who are trying to go down the EV route for the first time and, as I have run down to single figure mileage reserve on two occasions now due to the car not providing the range specified or machines being incompatible when looking to charge which, coupled with charge providers holding money in credit ,makes me wonder if any cost saving is worth the time over a good range diesel car.
Surely if, as the government has recently announced, they intend stopping the sale of fossil fuel cars in just 12 years time the infrastructure needs massive investment and already upgrading?
In the meantime if anyone can advise on a cross-charger card that simply links to a bank account by either contactless presentation or swiping I'd be grateful as the experience to date has not been great.
To give a little background I have used a Chargepoint Insta-Volt without trouble with the exception that the touch screen is difficult to operate and doesn't always register especially in wet conditions but their contactless payment system is in line I believe with new government guidelines for all operators to offer this payment method.
I also used a Genie point where, in order to register they seem to want to know everything including your inside leg measurement, but here you use a web site (there is no app) and register a bank card which deducts a £10 credit charge then auto tops up £10 every time you go over. Having spoken to Genie they say they offer a RFID card at a cost of £9 which then links into the same account they already have details on but you have to call - signal permitting - to authorise payment and again they auto top up £10 a time.
Ecotricity works from an App and initially deduct £12 (the maximum you can take from the 'pump') before crediting to back with the difference to the actual amount used on each top up around 3-4 days later. So, by my reckoning I currently have two Ecotricity £12 charges and a £10 (credit) charge from Genie making £34 that has temporarily gone out of my bank account which, as my wife pointed out, combined with the actual amount of electricity used means we might have stayed with our diesel car as we are not seeing a real time saving on those two trips.
A call centre guy at Genie said they were aware contactless was coming but no idea when and that their machines are not compatible with it, whereas Ecotricity were a little more helpful saying new machines they installed would be contactless.
I searched the internet for info about the RFID cards and it seems there is no one universal card which links to a bank account that may be used at any machine as different charge companies have their own system charging for the cards. Also it appears the RFID card was very early days and with the introduction of Apps is rapidly becoming superseded.
The whole process makes a mockery of those of us who are trying to go down the EV route for the first time and, as I have run down to single figure mileage reserve on two occasions now due to the car not providing the range specified or machines being incompatible when looking to charge which, coupled with charge providers holding money in credit ,makes me wonder if any cost saving is worth the time over a good range diesel car.
Surely if, as the government has recently announced, they intend stopping the sale of fossil fuel cars in just 12 years time the infrastructure needs massive investment and already upgrading?
In the meantime if anyone can advise on a cross-charger card that simply links to a bank account by either contactless presentation or swiping I'd be grateful as the experience to date has not been great.