Driving monitoring system fault

[aizen]

I bought my mgs5 3 months ago but this alert has been popping off randomly but i cant figure out the problem and its very annoying. I also went to service centre they said its just a bug. Anyone knows how to solve it ?

 

[MG Clive]

Welcome to MGEVs @aizen, I can't help you with your problem, other than to make sure the cameras are clean, but it seems your MG Dealers are as bad as ours in the UK.

 

[EvTek23]

The camera @MG Clive is talking about is in the housing attached to the windscreen that also has the rear view mirror. From the outside, there is a triangular area at the top which has the camera behind. In certain weather conditions this aperture can get misted up and block the forward view of the camera resulting in the messages you are getting. I the UK this is more often in autumn and winter when mist forms and blocks the view. I've found on my MG4 to have the same issues on occasions. The mist will eventually clear when the temperature and humidity equalise during a long journey but it will reform when the car gets cold overnight and condensation occurs again.

 

[EvTek23]

Sorry @aizen, I misread the display in your picture, the driver monitoring camera is in the little aperture on top of the steering wheel housing. Looking at other threads on the MG S5 forum it does seem to be an issue with many owners. On the MG4 the camera was deleted and removed very soon after the cars release.
Again apologies for the misinformation in my previous post

 

[DaveIJ]

I had to change my hand position on the steering wheel it’s fine now

 

[Lovemyev]

View attachment 41136
I bought my mgs5 3 months ago but this alert has been popping off randomly but i cant figure out the problem and its very annoying. I also went to service centre they said its just a bug. Anyone knows how to solve it ?

Are you wearing either tinted or sun glasses when driving ?.
If so, it could well be this.

 

[sammoj]

Get it back to the dealer and ask them to update all software. I had this randomly particularly wearing active sunglasses. The software update has fixed it.

 

[aizen]

Thank you all for the feedback. How can i turn off the alert volume all the way down?