First MOT, major fail, both front suspension bushes

[salty]

Possibly, but why did they not change split and cracked suspension bushes, immediately.

 

[jamakr4]

Possibly, but why did they not change split and cracked suspension bushes, immediately.

Maybe they thought it's going to fix it self

 

[salty]

Maybe they thought it's going to fix it self

And that wouldn't suprise me, at all.
Either the problem or the customer, would just go away.

 

[jamakr4]

And that wouldn't suprise me, at all.
Either the problem or the customer, would just go away.

Exactly - Have made a similar experience with MG service.

 

[Lovemyev]

Mine were failing at 12.000 miles. Noted during second service that they were split and cracked but took 4 months to be changed as MG wanted to check them again after 3mths

I am really struggling to see the logic here tbh.
Do they think these are “self healing bushes” here or something ?.
A bit like the fire brigade saying :-
Aarhh… It’s only a small fire madam, it may put its self out”.
Are these people on glue or something ?.

 

[T1 Terry]

Maybe they were contacting MG to see if there was a recall on certain models or if MG even knew the problem existed ...... then had to wait for MG to provide the parts if there was an upgraded version ......

But more than likely, just hoped you would go somewhere else .....

T1 Terry

 

[stevie211]

And that wouldn't suprise me, at all.
Either the problem or the customer, would just go away.

Was initially told the dealer would contact MG as they would be covered under warranty and they would contact me to book the car in once the work was agreed by MG.
Didn't hear anything for a week or two so chased them up to be told they were on order and they would get back to me to book the car in.

This went on for weeks...…I would call and get told service would call back which they never did.
Was passing the dealer one afternoon so popped in to speak to service to see what the issue's were.
Parts hadn't been ordered as MG had decided that they wanted the wishbone bushes checked again after 3 months to see if the bushes had deteriorated further!

Wasn't happy with the dealer lying and stringing me along for weeks or with MG's decision.
Eventually got the car inspected again a few weeks later and after 3 visits got 2 new wishbones fitted.

 

[T1 Terry]

Was initially told the dealer would contact MG as they would be covered under warranty and they would contact me to book the car in once the work was agreed by MG.
Didn't hear anything for a week or two so chased them up to be told they were on order and they would get back to me to book the car in.

This went on for weeks...…I would call and get told service would call back which they never did.
Was passing the dealer one afternoon so popped in to speak to service to see what the issue's were.
Parts hadn't been ordered as MG had decided that they wanted the wishbone bushes checked again after 3 months to see if the bushes had deteriorated further!

Wasn't happy with the dealer lying and stringing me along for weeks or with MG's decision.
Eventually got the car inspected again a few weeks later and after 3 visits got 2 new wishbones fitted.

That is borderline negligent practice, not just a safety violation ..... maybe a word with the vehicle safety mob regarding the bushes failing but MG using delaying tactics rather than replacing obviously faulty parts ......

T1 Terry

 

[Lovemyev]

Dealers are super super cautious, they want to know if they are going to get paid for their time spent on any car and will require any parts or further work outside of what the customer is willing to pay for themselves.
Without an agreement from MG they will not even order any of the parts.
If they order parts and conduct the work and MG turn down the claim, then the dealer is footing the bill.
So that is never going to happen.
Had you agreed to pay the bill yourself, the parts would have been sourced and on the car by now.
The policy they implement is frustrating for both the dealer and the customers.
That’s the way it is with all cars today, unfortunately the problem is compounded with MG because the system is SO slow and parts can take an age to arrive.
I know that BMW have meeting every couple of days and go through warranty claims received.

 

[salty]

Agree, dealers and in particular it seems, MG have got there hands tied to a certain extent. And could understand it with a broken bit of trim for example. But not with a potential safety item. Which ever way you want to look at it, or try and justify it. That situation with the OP is bad.

 

[DelBoy]

Hi, had first MOT last week (MG4 trophy), no problems, little wear on the discs etc, still have the original tyres on the front, got a little unsure of the rears so had them changed to ensure getting through MOT, 25k miles and all good now after original issue with charging at the beginning.

 

[Lovemyev]

A lot of low usage cars fail MOT’s because the tyres start to crack and split on the side walls.
More so now than ever due to the increase in silicone.
Plenty of tread remaining but side wall cracking.
The rear tyres on FWD drive cars are often caught out by this situation.
Annual or biannual tyre rotate can avoid this situation from happening and gets the maximum life from your tyres.
Of course, you will encounter the expensive of replacing all four tyres at the same time, unless you sell on the car before of course.
This is little hardship if you don’t like the tyres you are currently running on.
You get the opportunity to replace all four at the same time and start again .

 

[T1 Terry]

A lot of low usage cars fail MOT’s because the tyres start to crack and split on the side walls.
More so now than ever due to the increase in silicone.
Plenty of tread remaining but side wall cracking.
The rear tyres on FWD drive cars are often caught out by this situation.
Annual or biannual tyre rotate can avoid this situation from happening and gets the maximum life from your tyres.
Of course, you will encounter the expensive of replacing all four tyres at the same time, unless you sell on the car before of course.
This is little hardship if you don’t like the tyres you are currently running on.
You get the opportunity to replace all four at the same time and start again .

This one seems to be a contentious subject regarding tyre rotation. In the rag tyre days, it was diagonally opposite swap and the worst went to the spare ..... at least that one has been sorted these days because spare tyres are worn by the driver and not part of the vehicle's equipment

With steel belted tyres, direct front to back on the same side, but if the tyre is wearing on the inside more, either front or back, get the tyre reverse on the rim and then swap sides ....... Always mark the tyre with a chalk arrow to show the rotation direction, before removing the wheel from the car, saves getting mixed up part way through if something sidetracks you ..... essential if the tyres are reverse on the rim, really easy to get confused which way it is supposed to rotate when refitted to the vehicle.

Of course, some performance tyres are directional and the case is marked with an arrow ..... unless the tyre is reversed on the rim, it can only be moved from front to back on the same side

Super performance tyres are actually marked as inside and outside, these can't be reversed on the rims, but if you can afford those type of tyres, you should be spending the money to have top notch 4 wheel alignments done regularly ....

T1 Terry

 

[OriginalBigAl]

The first MOT ( control technique ) is after a 4 year period here. If a number of parts are only on a 3 year warranty then unless they are obviously failing they could be missed until that 4th birthday inspection and the arguments against a large bill with the dealer / MG would be diminished.
Thank you to the OP for bringing this to the attention of the forum, personally now , I will get a independent pre inspection done at 32 months to highlight any potential failings which need addressing before its 3rd service .

 

[Kithmo]

If this is occurring before the 1st MOT is due then the part is not fit for purpose.
If the dealer refuses to fix it under warranty then maybe the DVSA should get involved and make it a recall.

 

[Lovemyev]

This one seems to be a contentious subject regarding tyre rotation. In the rag tyre days, it was diagonally opposite swap and the worst went to the spare ..... at least that one has been sorted these days because spare tyres are worn by the driver and not part of the vehicle's equipment

With steel belted tyres, direct front to back on the same side, but if the tyre is wearing on the inside more, either front or back, get the tyre reverse on the rim and then swap sides ....... Always mark the tyre with a chalk arrow to show the rotation direction, before removing the wheel from the car, saves getting mixed up part way through if something sidetracks you ..... essential if the tyres are reverse on the rim, really easy to get confused which way it is supposed to rotate when refitted to the vehicle.

Of course, some performance tyres are directional and the case is marked with an arrow ..... unless the tyre is reversed on the rim, it can only be moved from front to back on the same side

Super performance tyres are actually marked as inside and outside, these can't be reversed on the rims, but if you can afford those type of tyres, you should be spending the money to have top notch 4 wheel alignments done regularly ....

T1 Terry

The VAG group recommend tyre rotation should be done every 5,000 miles !.
Of course this is not practical for high user cases.
I had the wheels rotated front to back on our Golf GTE at every annual service and we were covering about 7 - 8,000 miles per year.
They were rotational tyres, so it had to be in a front to back fashion of course.
It had factory fit Bridgestones and I hated them !.
Could not wait to have them all replaced with some Goo Years.
The difference was night and day.
Of course the S5 has Bridgestones and I hate them as well.

 

[siteguru]

At least with a RWD car the tyres should wear more uniformly ... fronts because of steering angle scrub, and rears because of drive torque.

That certainly seems to be the case with mine ... rears are slightly more worn than fronts, but not excessively so.

 

[T1 Terry]

Our MG4 is just coming up to 12 mths old, so I best check that the canvas isn't showing, no guarantees they will still have legal tread on them with the way the wife drives Somehow, she actually managed to get both the rear tyres to squeal on the dry bitumen as she launched out of the vet clinic to get in front of the approaching traffic, I was holding the dog and whispered loud enough for her to hear, "I bet it's not a heart murmur now, more like a scream to let me out" ..... but he just looked up at me with the big Chihuahua eyes as if to say "This is nothing, you should see her driving when you aren't in the car"

T1 Terry