Hi, a question to UK owners

[Roger001]

I've just got my hands on a new MG4 as an outright purchase and have a question for everyone

I think everyone would agree that the provided warranty is a little hit and miss for some items with very short periods set. This makes sense for many parts, but a few, such as the 12 months/15k miles for seat covers, seem to be totally at odds with UK consumer law. So, has anyone yet had to throw the Consumer Rights Act 2015 at their dealer/MG to get things resolved, and if so, did the issue get resolved?

Oh, this is an upgrade to what has been my daily runner for the last 30-odd years - a MGB, so limited warranty support does not worry me that much

Thanks

 

[Rolfe]

Welcome to the forum!

There have been various contretemps with dealers, and responses have been varied. In general I think people have had their issues resolved, albeit with a fair bit of shouting and aggro, but there remain some unhappy bunnies.

The seat cover thing struck me as ridiculous from the get-go. I think the issue is more pressing with the fake leather seats in the Trophy-trim models, the cloth seats in the SE seem more durable, Nevertheless I did this ASAP.

These are aftermarket seat covers from AliExpress as described in a couple of threads in the forum.

Two years later this happened. (This is the door-side panel of the driver's seat cushion.)

However the original supplier sent me a replacement piece for £23 which I have fitted and the great thing is, the original upholstery underneath it all is still in mint condition. I am not especially unhappy with this as I never expected these things to be particularly hard-wearing. I see them as sacrificial, to protect the original upholstery, and also to brighten the inside of the car a bit.

I can't find the main thread which included a lot of back-and-forth about fitting the things, but this is the most recently-active thread on the topic.

Thread 'Seat Covers for MG4'

Apr 23, 2025

Hi

Looking at accessories and came across a UTube video for EVtrove and these seat covers caught my eye. Had anyone bought them or can you recommend any others?
Thanks

MG4 Full Set Leather Seat Covers

Enhance your MG4's interior with our seat covers, engineered for both style and protection. Made from premium artificial leather, these seat covers offer unmatched comfort and lasting resilience, defending against spills, stains, and regular use. Simple to put on and keep up, they guarantee your...

www.evtrove.com

• M0SCS
• covers mg4 seat cover seat covers
• Replies: 41
• Forum: MG4 Upgrades & Accessories

• 

Here is where I got my covers from. The service was very good and there were no hidden extras. They replaced a couple of pieces that had a manufacturing error without quibble. I see the price has actually gone down and they seem excellent value.

Auto Sitzbezüge Für Mg4 5 6 Zs Hs Ev Mulan Custom Leder Auto Zubehör - AliExpress 34

Smarter Shopping, Better Living! Aliexpress.com

www.aliexpress.com

(I do not know why that link is in German.) Here is what the page looks like. All colours available.

 

[Roger001]

As I have the Trophy-trim model, maybe I will end up answering my own question in 1-2 years

As far as I can tell, the Consumer Rights Act 2015 would only help people who have directly purchased the car from a dealer, any finance agreement results in the car being purchased by a business, and so the act would not apply.

 

[siteguru]

As I have the Trophy-trim model, maybe I will end up answering my own question in 1-2 years

As far as I can tell, the Consumer Rights Act 2015 would only help people who have directly purchased the car from a dealer, any finance agreement results in the car being purchased by a business, and so the act would not apply.

Not correct - unless you mean a Lease agreement.

If you buy the car on finance (e.g. PCP) the car effectively belongs to the finance company until the final payment is made (i.e. they have rights over the goods), but the consumer is still the consumer in terms of making the purchase. (The V5C goes to the consumer not the finance company). The finance is merely a way of paying for the goods - the contract was between the seller (dealer) and the consumer.

 

[Roger001]

Not correct - unless you mean a Lease agreement.

If you buy the car on finance (e.g. PCP) the car effectively belongs to the finance company until the final payment is made (i.e. they have rights over the goods), but the consumer is still the consumer in terms of making the purchase. (The V5C goes to the consumer not the finance company). The finance is merely a way of paying for the goods - the contract was between the seller (dealer) and the consumer.

OK good to know for others.

 

[MuzGB1970]

I have the Trophy trim, one of the first batch from September 2022. I've done just over 30k miles and the upholstery is still almost mint condition. I've cleaned the drivers seat a couple of times due to spillages, but the rest has not been touched and would "almost" pass for right out of the showroom. I don't think you need to worry overly about the durability of the seats.

 

[Rolfe]

That's good to know. I remember a couple of other people having a bit of wear on Trophy seats in early cars, maybe a bad batch of fabric.

 

[MG Clive]

I don't expect to ever have a seat wear problem with mine, but I feel @Roger001 was asking more if anybody had had any experience with the 2015 Consumer Rights Act, and he was using the seat covers as an example?