How to UNBIND

[tarbat]

Anyone know the correct procedure to follow after selling my Cyberster?

I removed all my details from the car, and signed-out on the right hand screen. And I even went as far as saving an anonymous email address (anon at anon dot com) in the car so as the new owner couldn't see my real email address, since I noticed that even after signing out from the car, it remembered my email address.

But I still have remote access to the car via the app, and get notifications every time the new owner starts the car, etc.

I've tried unbinding in the app, and get as far as the "send a verification code" but I never receive it. And yes, I've checked junk mail! I wonder if it's trying to send an email to the anonymous email address that I set in the car?

Will I forever have access to my old Cyberster. Seems a real data privacy issue.

 

[MG Clive]

This thread might help? > How to Unbind

 

[tarbat]

Yes, as I said, that's what I've done. When I click on UNBIND, it wants to send a verification code, but I don't receive the code.

 

[tarbat]

Okay, so 37 minutes after it saying it's sending a verification code, I've received it in my inbox.

The problem now is the code was only valid for 10 minutes!!! So I still can't unbind.

Any ideas what to do? Or just wait for the new owner to try binding the car to their account?

 

[MG Clive]

I think you'll just have to try again and hope the verification code comes through quicker next time, I didn't have any such problem when I did mine last month.