Infotainment, autohold not working

[NickInPortsmouth]

Afternoon all

Gott my MG4 SE LR two weeks ago its a nice car to drive

Got in it this morning and it popped up on the screen autohold fault contact manual, and also the infotainment screen stayed black, have tried holding the home button but no joy

Phoned the lease company they said it'll need to go to MG in Portsmouth but could be a couple of weeks wait, obviously not ideal so curious if anyone else has had this issue

Oh another thing that ive noticed is no sound from the indicators being on guessing thats something to do with the infotainment too?

 

[siteguru]

The usual cure-all is to disconnect the negative lead on the 12V battery, wait 30 minutes, then reconnect it. (Making sure both leads are properly tightened - negative and positive). After doing this you'll likely need to do the steering wheel and window recalibrations.

Car in READY state.

Steering
Turn wheel fully left,
Turn wheel fully right,
Return wheel to centre.

Windows
Lower window to bottom,
Hold the open control for 5 seconds,
Raise window to top,
Hold the close control for 5 seconds,
Repeat for all windows.

 

[NickInPortsmouth]

Thank you, tried this it hasnt helped unfortunately complete noob here so sorry for the question but can i still charge it if i cant access the infotainment screen to unlock the charger connection?

 

[siteguru]

Charger port should unlock when you unlock the car.

 

[NickInPortsmouth]

Charger port should unlock when you unlock the car.

Thank you

 

[Chris8489]

Thank you

Afternoon all

Gott my MG4 SE LR two weeks ago its a nice car to drive

Got in it this morning and it popped up on the screen autohold fault contact manual, and also the infotainment screen stayed black, have tried holding the home button but no joy

Phoned the lease company they said it'll need to go to MG in Portsmouth but could be a couple of weeks wait, obviously not ideal so curious if anyone else has had this issue

Oh another thing that ive noticed is no sound from the indicators being on guessing thats something to do with the infotainment too?

Hi Nick did you get the issue sorted please, i am in the same situation now , please help

 

[eytan]

Same here, I'm having the exact same issue and not too sure what to do! Tried holding the home button for 10, 30 seconds and even up to 1 minute to no avail. I'm a bit hesitant to disconnect the 12V Battery as the car is under a lease and not sure if this would void the warranty somehow? The dealership has given us a date for 2 months time to take a look which is not ideal...

 

[Chris8489]

Same here, I'm having the exact same issue and not too sure what to do! Tried holding the home button for 10, 30 seconds and even up to 1 minute to no avail. I'm a bit hesitant to disconnect the 12V Battery as the car is under a lease and not sure if this would void the warranty somehow? The dealership has given us a date for 2 months time to take a look which is not ideal...

Still waiting for a date from dealership but the reset button are not doing any help honestly.