iSmart (or not)

[peterseddon]

Just when you need the app to work so that I can set up a charge session without getting soaked by rain or blown away by wind he app decides not to communicate to the car. Looks like to get a free charge I'll have to get wet.

 

[DBedford]

Been there a couple of nights ago - British Gas / Hive with their telecoms 'partners' updated the SIMS on the old Alfen EV Chargers and 'Bricked' them. Spent 1hr in the rain trying to ge the charger to wake up.
Complaint sent !!!!!

 

[Sparky2]

I have just tried to check on the charge in the above vehicle using the iSmart app. The app tells me that “your token has expired” and all attempts to log in again have failed. It won't accept my login details and it won't let me change my password. It is also asking for a verification code which has not been sent. When is somebody going to sort out this crap app? My guess is that, like all digital dross, I will have to delete the app and re-register. Complaint sent to MG Customer Services but like all the other complaints I have sent, I don't expect a sensible reply. Such fun

 

[Catsailor]

I have just tried to check on the charge in the above vehicle using the iSmart app. The app tells me that “your token has expired” and all attempts to log in again have failed. It won't accept my login details and it won't let me change my password. It is also asking for a verification code which has not been sent. When is somebody going to sort out this crap app? My guess is that, like all digital dross, I will have to delete the app and re-register. Complaint sent to MG Customer Services but like all the other complaints I have sent, I don't expect a sensible reply. Such fun

Just finished reinstalling ISmart. I had tried to "give" a secondary user a digital key and made a ricket of it. Uninstalled everything and reinstalled, went through "binding". Worked very well. Mantra is follow the manual.

 

[hmadsen]

What can you say....This car is Chinese, the app works just about as well as the app for my chinese solar inverter.

This is clearly a summertime app.....Sometime it works, sometime it doesn't.

I have mine connected to Home Assistant as well so i see when it wont connect and that's alarmingly often.

A lot of bad things can probably be said about the swasticar i have, but it is exceedingly rare the app can not get a hold of the car and that app does not take forever and a morning to even connect and be able to control.

But hey, atleast it works sometimes, could be worse, could be a 1.gen that has no app support (Unless you are in Asia.)