ASB
Standard Member
Hi all
Wondering if anyone has had a similar experience or can provide some guidance to the below please?:
We ordered an MG4 SE LR in white in September, and was given an estimated delivery of 22nd December. The finance agreement was based on 7% APR at the original sale price. We put down a £250 deposit and signed the paperwork, and noted that the finance agreement was valid for 3 months. The dealer at that stage told us if it went beyond that, that it would "just be extended"
The 22nd came and went and, as of 9th January, we have had no updates from our dealer at any stage of the process, with zero communication. We phoned today, and they have told us that they have no idea when the car will be delivered and cannot provide any updates whatsoever.
We queried whether the finance had been "extended" (as they said) and was told that because the finance had lapsed, we would now have to submit finance based on 8.9% APR at the new sale price. They also said that this would result in another credit check.
This doesn't seem correct to me, given that we paid a deposit at that stage and signed paperwork based on 7%? It also seems illogical to have a three month deadline, if they knew it was going to miss delivery in December?
Wondering if anyone has had a similar experience or can provide some guidance to the below please?:
We ordered an MG4 SE LR in white in September, and was given an estimated delivery of 22nd December. The finance agreement was based on 7% APR at the original sale price. We put down a £250 deposit and signed the paperwork, and noted that the finance agreement was valid for 3 months. The dealer at that stage told us if it went beyond that, that it would "just be extended"
The 22nd came and went and, as of 9th January, we have had no updates from our dealer at any stage of the process, with zero communication. We phoned today, and they have told us that they have no idea when the car will be delivered and cannot provide any updates whatsoever.
We queried whether the finance had been "extended" (as they said) and was told that because the finance had lapsed, we would now have to submit finance based on 8.9% APR at the new sale price. They also said that this would result in another credit check.
This doesn't seem correct to me, given that we paid a deposit at that stage and signed paperwork based on 7%? It also seems illogical to have a three month deadline, if they knew it was going to miss delivery in December?