Mg4 ismart bind issues

[Logan T]

My daughter was unable to login to ismart to check out her mg4 SE LR charge level.

As a last resort, we decided to uninstall ismart, unbind, and then reinstall and bind again.

Now getting "vehicle owner transfer started" and am unable to bind and proceed.

Has anyone a resolution to this?

 

[Martinonline]

Please search for 'How to rebind’. The is a thread in the ZS forum that indicates you have to wait 48 to 72'hours before you can rebind.

But, for future reference do not unbind unless you have to. Sometimes the Servers are down and you won't get a response. You must wait

Did you try the status option first, followed by unlock/lock, clearing cache, logging out?

 

[Logan T]

Please search for 'How to rebind’. The is a thread in the ZS forum that indicates you have to wait 48 to 72'hours before you can rebind.

But, for future reference do not unbind unless you have to. Sometimes the Servers are down and you won't get a response. You must wait

Did you try the status option first, followed by unlock/lock, clearing cache, logging out?

We logged out but couldn't log back in, so then uninstalled and reinstalled the app, and then got into the unbind route.

We'll try and rebind now the 72 hours is up.

Thanks...