MG4 Issues After Software Recall update

[johnnyc]

Just had the software update for the locking in thing.

It wiped all settings for the car, which isn’t as big a pain as it could have been - but just tried to check the weather on the way home and that’s not working - not a huge problem - it just wondering if it’s anything I can sort out. Either I get the error message ‘can’t get the data’ or ‘activate the head unit’.

Also, I can’t log in to I smart on the car as it says Device ID does not exist. Although I’m logged into it on my phone and it knows my battery percentage and location.

And if I go to Mg touchpoint it doesn’t have my correct location (thinks I’m in Germany), and rescue call won’t work from the screen either.

I can set the preconditioning via the app and it works no problem. It’s all a bit weird.

Any ideas?

 

[siteguru]

Rescue call - that's empty in my iSMART app anyway. Anyone know what should be showing there?

Re. R33 ... the only other person here with that is @Eber, and he's in Germany (I think) ........

 

[Ayoull]

Rescue call - that's empty in my iSMART app anyway. Anyone know what should be showing there?

Re. R33 ... the only other person here with that is @Eber, and he's in Germany (I think) ........

 

[Eber]

Re. R33 ... the only other person here with that is @Eber, and he's in Germany (I think) ........

Yes. In my case I'm fine with the car thinking I'm in Germany. ;-)

 

[siteguru]

Thanks - I had to Switch Country for that to get populated.

 

[DaWheel]

Hi, I have exactly the same problem with my MG4, can't log in in the car and having issues with the weather and sending trip to the car.
To be honest I was lucky that the car was working fine before the update (never had the locking issue) and now to have this bugs is really frustrating.
Anyone that found a solution? I'm gonna ring the dealership later today.
Thanks