MG5 FL mobile network iSMART

[crispyjay]

Does anybody know which mobile network the MG5 uses for the remote iSMART communication?

Mine is working fine at home for pre-warming in the mornings but has stopped communicating parked at the office so I can’t check it’s still charging (chargers occasionally trip and then I can’t get home!)

 

[Donal]

From what I can gather the on board sim card isn't tied to any individual network but works across all networks.

 

[dragon2611]

From what I can gather the on board sim card isn't tied to any individual network but works across all networks.

Probably a foreign carrier with roaming enabled then (That's how most of these multi network sims actually work)

 

[crispyjay]

Well for some reason my outdoor office car park has lost signal now for 2 days. Drove home tonight and regained signal after 10miles. No e-call fault so that must be a different system?

Has been fine for last 7 months so very strange.

 

[dragon2611]

Usually with those multi network sims the modem will attach to a different network In the case of no signal.

However it’s rarely the case that the modem will go off channel to network search if it’s “connected” to a network, so you can get into situations where there’s either a fault or congestion stopping you getting anything useful in terms of data throughput but the modem will happily think it’s connected.

 

[crispyjay]

Back to office yesterday and was working again. Now at home and not working. 2 places I know have good signal so either car is playing up or is it MG servers?

 

[google1901]

I regularly check iSmart both home & at local charge point (Tesco Twickenham). Most times at home it connects whilst at Tesco 50/50 success & invariably having to re-Login? Last week (early evening) it failed to connect; an hour later OK. I suspect remote Server(s) & never the Network(s).

 

[CrustEE]

Just bought an MG4. I struggle to connect to it when it is parked on my drive (especially when the weather is bad). I happen to know that Vodafone and O2 are total crap in my rural location, so I suspect that MG sims are fixed to one of them.

 

[MickeySw]

Looking at the FW versions using eZS, the device used seems to be a TBOX 4G modem, no info what network it’s using but the roaming theory seems to make sense…

 

[google1901]

I'm in twickenham & find iSmart does not connect at some odd times. Network connections I'm not convinced is the issue, I suspect MG server(s).