MGS5 EV Car will not come out of neutral.

Simmocabs

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Hartlepool
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MGS5
My vehicle is fully charge and on the front on my house. I’ve tried to drive off, but the car will not let me select Drive or Reverse. Has anyone else experienced this and is there a solution?
 
Thanks for your quick response. I put the car back on charge at home and when it had reached 100% i tried it again and the selector was able to select drive and reverse ok. Before I plugged the car in, I completely powered it down for the duration of the charge - about an hour and a half.
It looks like the 12 volt battery had run down. I did some more research whilst the car was charging and found that other owners had experienced similar problems. I’ve only had the car from new since September, so I was quite worried about the situation.
Thanks again for your help.
This forum is absolutely brilliant, putting users together to share problems and solutions. With EVs it seems that this is a better way to find solutions than going to a dealer!
 
Thanks for your quick response. I put the car back on charge at home and when it had reached 100% i tried it again and the selector was able to select drive and reverse ok. Before I plugged the car in, I completely powered it down for the duration of the charge - about an hour and a half.
It looks like the 12 volt battery had run down. I did some more research whilst the car was charging and found that other owners had experienced similar problems. I’ve only had the car from new since September, so I was quite worried about the situation.
Thanks again for your help.
This forum is absolutely brilliant, putting users together to share problems and solutions. With EVs it seems that this is a better way to find solutions than going to a dealer!
I think it might also refuse to select a gear if it thinks the drivers door is open.
 
Thank you Kevin. I think my door was closed, but it’s a useful tip! I believe that my problem was 12v battery related.
 
Thank you Kevin. I think my door was closed, but it’s a useful tip! I believe that my problem was 12v battery related.
See if the incident happens again repeatedly before thinking of changing the 12v, just in case there was an element of something else in there.
 
Thanks Kevin, we’re going out for a longer run today so it will give the car an opportunity to charge the 12 v battery a bit of a charge. The car. Is only 6 months old, so, unless the battery is actually faulty I wouldn’t think about replacing just yet.
 
When comparing the 12 volt battery charging arrangements, between ICE and EV's, they are a little different.
Although taking the EV "out for a run" will be effective, as long as the car is sitting in "Ready" mode, the 12 volt battery will still be receiving a charge at the same level.
The car does not have to be on the move.
So it could be standing on your drive.
But you don't get the pleasure from driving it of course.
ICE cars do benefit better from being on the move, as the alternator is providing is best level of charge at roughly above 2000 Rpm.
Hope this make some sense.
 
Indeed it does. Thank you very much for your helpful information. We’ve just come back from our ‘long drive’ without any problems at all.
 
Another possibility is the hatch to the charge socket could also have not been closed properly.
When charging the main battery the 12 volt is also charged
Yes, when in ready mode it will charge the 12 volt battery but you must not leave it unattended as it can still be driven even without the key. Any scumbag could take it .
 
Thanks very much for your reply. I think that I may have caused this problem myself, by leaving it unlocked outside of my house with the radio on which probably flattened the 12v battery. Normally I use the car for relatively short journeys around the town, so perhaps the battery was already run down. I’ve been much more careful about powering down and locking since the incident and have had no recurrence since.
 
I did something similar last week, I had been cleaning the carpets with vacuum cleaner.
I put the key fob in the centre console.
Reached inside and placed my hand on the drivers seat 💺to reach across.
Of course, this powered up the car.
Then finished the car and went to grab a hot drink.
A couple of hours later, I get a call from one of my neighbours, asking me did I know I had left my lights on ?.
The high lights are set in the automatic position, so when it went dusk, it turned on all of the lights !.
Before locking it, I just checked the battery voltage in the head unit and it was displaying 14 volts.
I thought form a minute, I was going to be breaking out my 12 volt smart battery charger, but all appeared to be okay.
School boy error on my part 🥴.
 
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