My ZS won't charge at more than 30 kW on the DC terminals. Where to find the firmware version ?

[Joebar]

Hello,

My second-hand ZS won't charge at more than 30 kW on the DC terminals. The specifications say 60 to 80 kW.
I informed my MG dealer and he initially told me that:

- 30 kW was perfectly normal for this car

I told him (thanks to information found on the forum) that this was not true. The car's firmware had to be updated.
My car was with them today because of other problems and he told me that he thought my car was already up to date on the FW side.
I told him it wasn't possible, as no-one had done it to my knowledge.


My question is:

How and where can I check the current version of my car ?

Thank you in advance for your answers.
I need to be able to prove to him that what he's telling me is wrong. Otherwise, he's going to make it impossible for me to charge the car at more than 30kW.

 

[Data]

Hello Joebar. Please can you tell us what year & what version of the ZS EV that you have? Is it standard range or long range?

 

[Joebar]

Oups yes, It's a 2021 44kWh version with a small battery.

 

[DBedford]

Max is around 76kW, but app depends on the chargers network loading. You'll need to try other chargers.

 

[Joebar]

all the chargers I tried were free, no other cars.

Is there any way I can find out the actual firmware versions and tell him I'm not up to date?

I enclose the values I was able to retrieve before giving my car to MG.

 

[Gadget Geek]

The only firmware you can check yourself is the infotainment unit. All other modules need to be plugged into the MG diagnostics at the dealership.

 

[Data]

all the chargers I tried were free, no other cars.

Is there any way I can find out the actual firmware versions and tell him I'm not up to date?

I enclose the values I was able to retrieve before giving my car to MG.

I'm not familiar with your cars infotainment centre software. On the later models, the MK2 you can check the main Telematics system software version easily without an obd reader. The 'R' number denotes how up-to-date your car is. R19 is very out of date & R27 is very up to date, usually having all the updates that are available. But that's on the MK2 versions from 2022 onwards.