No news is bad news

[Torryhun]

Put my SE LR into dealer on Monday morning for updates to the BMC because of charging problems & the infotainment system, still on R13. Now through the iSmart app could they have been working on the car up till 3:15.
On Tuesday car had not moved or been unlocked all day, so phoned to see if it's ready to pick up,ended up speaking to there call centre in Glasgow who said "will get someone to call back " still waiting, sent email, no reply.
They did give me a courtesy car so still mobile, golfing on Wednesday & had to pass dealer on way home, because I did not have an appointment with service department that ment a 20mins wait to see someone, after explaining my situation about lack of communication was told car won't accept new updates & MG are sending revised updates tomorrow, and was promised in future to be kept more informed

 

[Bricktop X PWR]

We're you kept more informed?
All sorted now?

 

[Torryhun]

We're you kept more informed?
All sorted now?

Had absolutely no information unless I called them. Still needs BMS & scheduled charging problems to sort

 

[Bricktop X PWR]

Had absolutely no information unless I called them. Still needs BMS & scheduled charging problems to sort

Nothing more Infuriating IMO, than being ignored.
I absolutely detest it.
Just keep at them
"The squeaky wheel gets the oil"

 

[fnegroni]

When I took my car to the dealers the other day for updates, I got so many alarms going off. Pretty much every system needed to be touched somewhat which I’m glad to report they did in the correct order and called me as soon as it was done after testing it was all working properly.

TL;DR Can you find another dealer?

 

[salty]

Nothing more Infuriating IMO, than being ignored.
I absolutely detest it.

Who said that!

 

[Ian Key]

Nothing more Infuriating IMO, than being ignored.
I absolutely detest it.

Who said that!

Don't you mean "Who said that. Sir" and stand to attention when ignoring Bricktop X PWR.

 

[Torryhun]

Nothing more Infuriating IMO, than being ignored.
I absolutely detest it.
Just keep at them
"The squeaky wheel gets the oil"

Up to my eyes in wedding arrangements at moment, but once thats passed in two weeks time will be back on the case

 

[Bricktop X PWR]

Don't you mean "Who said that. Sir" and stand to attention when ignoring Bricktop X PWR.

Brilliant

But just a Mr now, same as the rest of us.

Which by the way is the highest rank in the British Army.

It's what was said when we had signed off.
'By right, having given the appropriate notice' in my case 365 days.