Roldorf
Established Member
To say I am confused is stating it mildly.
I ordered a Mini Cube Silver direct from Ottocast at a special price of €38.95 total with shipping €44.90 on the 11th March and stating a delivery time of 7 to 10 days.
Thanks to google automatic text entry on the order form it missed the house number from the street name. Unfortunately I never noticed the omission when I confirmed and paid for my order, only noticing when I received my order confirmation.
I emailed Ottocast and gave them the address including the house number and had an email back the following morning showing the amended shipping address now including the house number. All Good.
The next day 12th I received a mail saying my order had been shipped and was on the way with a tracking number. Great service. Looking at the website (Chinese) where I could track the package it quoted a delivery of sometime in April (What), and with the address still missing my house number, well maybe the address mod didn't reach China.
I then had an email from DHL today which stated that my package is on the way and will be delivered this Monday the 16th. Great. Oopps the delivery address is still missing my house number.
What to DO?:- Hmmm, OK I will tell DHL to deliver to a Neighbour, so I put in my wife's name and the address with the house number on the DHL tracking site.
Problem solved? One can hope for miracles. Will let you know if it arrives.
I ordered a Mini Cube Silver direct from Ottocast at a special price of €38.95 total with shipping €44.90 on the 11th March and stating a delivery time of 7 to 10 days.
Thanks to google automatic text entry on the order form it missed the house number from the street name. Unfortunately I never noticed the omission when I confirmed and paid for my order, only noticing when I received my order confirmation.
I emailed Ottocast and gave them the address including the house number and had an email back the following morning showing the amended shipping address now including the house number. All Good.
The next day 12th I received a mail saying my order had been shipped and was on the way with a tracking number. Great service. Looking at the website (Chinese) where I could track the package it quoted a delivery of sometime in April (What), and with the address still missing my house number, well maybe the address mod didn't reach China.
I then had an email from DHL today which stated that my package is on the way and will be delivered this Monday the 16th. Great. Oopps the delivery address is still missing my house number.
What to DO?:- Hmmm, OK I will tell DHL to deliver to a Neighbour, so I put in my wife's name and the address with the house number on the DHL tracking site.
Problem solved? One can hope for miracles. Will let you know if it arrives.
It also shows the location it will be delivered to and it looks like our house.
