Phone mutes MGS5

[Honywi11]

I've got the MG S5 back in July. Great car!!
We had problems with Bluetooth in car, often goes on mute for no apparent reason.
Been having this from day one. MG are not aware or do not know an answer!
We have found today that if you put the infotainment screen onto the phone, problem goes!! Yippee!
Only went on mute when 2nd call came in and the infotainment system changed screen and muted the call.
Hope this help any one out there!

 

[MG Clive]

Welcome to the forum @Honywi11, thanks for sharing your findings.

 

[Gadgetnutter]

I've got the MG S5 back in July. Great car!!
We had problems with Bluetooth in car, often goes on mute for no apparent reason.
Been having this from day one. MG are not aware or do not know an answer!
We have found today that if you put the infotainment screen onto the phone, problem goes!! Yippee!
Only went on mute when 2nd call came in and the infotainment system changed screen and muted the call.
Hope this help any one out there!

What do you mean by this please?

 

[mdiox]

Hmm, my phone is connected to the car via Apple Carplay, and I don't seem to have those issues. I assume this is a pure Bluetooth connection without any Carplay or Android Auto involved?

 

[nem]

Im guessing its AA which uses wifi and BT. Its kinda messed up, not sure if the issue is with the car software, AA or phone. I think anyone using AA has the same issue but feel free to chime in. (this is also discussed in my thread about AA issues)

 

[DadOnTorque]

Issue is present even in pure BT mode when using Android phone, at least that goes for my car.

 

[matejF]

AA and having problems.

 

[nem]

No idea if mg will attempt to fix this, switching from handsfree to speaker and back again will fix it when it happens (done on the call screen in AA)

 

[Delascas]

I've had this happen once. BT only, no AA/CP involved. I didn't think to try to swap the infotainment screen to "phone mode". Only seen it the one time, but I don't often use BT - who calls anyone these days . . .

 

[gdavies82]

I've got the MG S5 back in July. Great car!!
We had problems with Bluetooth in car, often goes on mute for no apparent reason.
Been having this from day one. MG are not aware or do not know an answer!
We have found today that if you put the infotainment screen onto the phone, problem goes!! Yippee!
Only went on mute when 2nd call came in and the infotainment system changed screen and muted the call.
Hope this help any one out there!

Im having exactly the same issue. My car is currently in with Mg and they cant find a fault with it did you actually find a solution to this because they second part of your message is pretty unclear

 

[Tonzas]

I seem to be having the same issue. My call audio mutes itself mid-call—usually after about 1–2 minutes. The other party can’t hear me anymore, but I can still hear them. I’m also using Android Auto.

Right now the only “fix” that Works for me is hanging up and calling the person back. Toggling between Android Auto and the MG phone screen doesn’t clear the mute.

If anyone figures out a real fix or a reliable workaround, please let me know!

 

[Porsche944]

Had to call plod this PM around North Weald on the M11 SB. Some lunatic cycling down the hard shoulder. 999 call answered very quickly but although call handler gear "Police" once talking to the Police they couldn't hear me. Ended up getting number from 999 answerer and then rang me back with no problem.