Please put your hands on the steering wheel

[nerfmg]

Hi,
Since getting my mg4, when on the motorway and the blue lines engage to keep the car within the lanes, I'm plagued with minutely warnings saying I'm not holding the steering wheel. When pressing harder nothing happens and eventually it beeps at me with red warnings. I'm on the latest R33.

The question is... Does everyone else with the trophy have this issue is it just me?

 

[Diggsy]

Someone may correct me, but I believe the issue you have is with the driver attention sensor, the little ‘camera’ at the top of the steering wheel centre. I’ve a feeling there’s a software / hardware? Fix for this, but someone with more knowledge will be along I’m sure!

 

[rpannell]

Pressing the steering wheel harder does not make the car think that you are holding the wheel. It needs to detect a small force either clockwise or anticlockwise on the wheel (a small resistance left or right on the wheel) to know that you are there.

 

[Ian Key]

Hi,
Since getting my ev4, when on the motorway and the blue lines engage to keep the car within the lanes, I'm plagued with minutely warnings saying I'm not holding the steering wheel. When pressing harder nothing happens and eventually it beeps at me with red warnings. I'm on the latest R33.

The question is... Does everyone else with the trophy have this issue is it just me?

You need to ask your dealer for a software update to fix this problem.
I take it you have had the lock-in software update?

The R33 only refers to the infotainment screen not the various modules which control everything else.

 

[nerfmg]

You need to ask your dealer for a software update to fix this problem.
I take it you have had the lock-in software update?

The R33 only refers to the infotainment screen not the various modules which control everything else.

Aye I've had the lock in update. Contacted the dealership anyway. Its defo not normal behaviour.

 

[OJEastwood]

Not related I appreciate it but I haven't heard it called an EV4 before

 

[nerfmg]

An update.
My car is getting the steering wheel replaced by the dealership this week. Fingers crossed it resolves the problem.

 

[MoDolph]

It doesn't detect squeezing of the wheel, it detects turning force applied. When the message is displayed you have to turn the wheel slightly and the message should disappear.

 

[nerfmg]

It doesn't detect squeezing of the wheel, it detects turning force applied. When the message is displayed you have to turn the wheel slightly and the message should disappear.

Seems pointless when driving in a straight line.

 

[MoDolph]

Seems pointless when driving in a straight line.

Yep, that's why I turn it off and use ACC instead.

Maybe it can be fooled by adding a weight to the wheel on one side to apply a constant force like some people do for Teslas:

Autopilot Buddy

 

[nerfmg]

You need to ask your dealer for a software update to fix this problem.
I take it you have had the lock-in software update?

The R33 only refers to the infotainment screen not the various modules which control everything else.

Ding ding ding we have a winner. Software update fixed the issue.

 

[Lost One]

Just got my MG5 and was experiencing this issue on the motorway, I figured out its because of the lane assist I was attempting to let the steering have full control and was gently resting my hands on the wheel, but if you let the wheel support the weight of your arms, as in you hold the wheel and let your arms weight be supported by the wheel then you don't get the alarm.