nem
Established Member
Problem with boot opening on its own and then not properly closing/sealing.
This morning I discovered my had opened by itself overnight. This was problematic because I had changed the boot setting from "low" to "high" the day before while unloading items at another location. With the "high" setting, the boot opened far enough to hit the canoe I have hanging above my car in the carport, leaving scratches on the boot lid.
The Problem:When I tried to close the boot, it would go through the closing motion and appear to latch, but it wouldn't properly seal. The final sealing mechanism that normally engages after the boot closes wasn't working.
I contacted the dealer who insisted it was impossible for the boot to open on its own. When I sent them a video of the sealing issue, they said they didnt know of any quick fixes to this and i needed to bring the car in.
Before heading to the dealer, I noticed something odd about how the boot was closing. Instead of the normal soft close for the final few centimeters, it was kinda slamming down. This made me suspect the boot's position sensors weren't properly calibrated - it seemed like the system had lost track of where "fully closed" should be.
The Solution:I manually opened the boot to its maximum position (100% open), then pressed the automatic close button. The system gave me a beep beep error signal. When I tried using the car's menu to close it, I got an error message telling me to close it manually. So, I carefully closed it by hand, and the boot immediately locked and sealed properly.
After this reset process, the automatic system worked perfectly again. The boot now closes with the proper soft-close action and seals correctly every time.
What i think happened is that the system seems to have lost its "home" position reference. By manually cycling it through the full open-to-closed range, I essentially recalibrated the position sensors, allowing the automatic system to function normally again.
TLDR:
If your automatic boot won't seal properly after closing, try this reset:
manually open it to 100%, then manually close it completely.
This should recalibrate the position sensors and it should work normally again.
As for why it opened on its own in the first place - that remains a mystery. I'll need to decide whether the paint damage is worth an insurance claim or not..
This morning I discovered my had opened by itself overnight. This was problematic because I had changed the boot setting from "low" to "high" the day before while unloading items at another location. With the "high" setting, the boot opened far enough to hit the canoe I have hanging above my car in the carport, leaving scratches on the boot lid.
The Problem:When I tried to close the boot, it would go through the closing motion and appear to latch, but it wouldn't properly seal. The final sealing mechanism that normally engages after the boot closes wasn't working.
I contacted the dealer who insisted it was impossible for the boot to open on its own. When I sent them a video of the sealing issue, they said they didnt know of any quick fixes to this and i needed to bring the car in.
Before heading to the dealer, I noticed something odd about how the boot was closing. Instead of the normal soft close for the final few centimeters, it was kinda slamming down. This made me suspect the boot's position sensors weren't properly calibrated - it seemed like the system had lost track of where "fully closed" should be.
The Solution:I manually opened the boot to its maximum position (100% open), then pressed the automatic close button. The system gave me a beep beep error signal. When I tried using the car's menu to close it, I got an error message telling me to close it manually. So, I carefully closed it by hand, and the boot immediately locked and sealed properly.
After this reset process, the automatic system worked perfectly again. The boot now closes with the proper soft-close action and seals correctly every time.
What i think happened is that the system seems to have lost its "home" position reference. By manually cycling it through the full open-to-closed range, I essentially recalibrated the position sensors, allowing the automatic system to function normally again.
TLDR:
If your automatic boot won't seal properly after closing, try this reset:
manually open it to 100%, then manually close it completely.
This should recalibrate the position sensors and it should work normally again.
As for why it opened on its own in the first place - that remains a mystery. I'll need to decide whether the paint damage is worth an insurance claim or not..
