Problem with Tesla CCS plugs

[Nickel]

HI,

We have a 2022 ZS EV LR.

Yesterday we tried to charge at a site on the Woolpit Interchange off the A14. Half a dozen CCS charge points. When we arrived, we discovered that the plugs on the charging cables (not the chargepoints themselves) were branded "Tesla", and the instructions led on details for Tesla drivers. But they included details for non-Tesla vehicles. There were two non-Tesla vehicles already charging - a Merc and an Openreach van.

However, the CCS plug was short of pins in the circular part (I think there were only two). When we tried to use a chargepoint, up came a message "unsupported vehicle" on our dashboard. Tried another point, same result. I've subsequently seen that Zapmap says it is a Tesla public supercharger location, but there was no branding to that effect obviously visible on site.

Although I've never done it, I had understood that our car could now be charged from Tesla chargers. I'm sure there are threads here from people who've done it. And the site was clearly not Tesla-only. Am I missing something? Do we need an adapter, or do we need to register somewhere? Or a software update? It would be useful for future reference.

Thanks

 

[JimJ]

You may need the Tesla App. In Oz, we can join get a monthly Tesla Membership that gives 20c kWh discount.
I recently did a Brisbane - Sydney- Brisbane on our MG ZS EV charging at 9 Tesla Superchargers.
I used the Tesla app. Once you have set the App up, all you have to do is plug in, identify the charger in the app and start charging. Stop, unplug and go. Payment is via the credit card via the app

 

[rpannell]

The original 2022 ZSEV was not compatible with Tesla superchargers., or at least mine was not. You could pay for a software update (some MG dealers did it for free) to make the ZSEV compatible. Perhaps you need this update?
I now have the S5 which is 100% compatible with the anycar Tesla superchargers and charges like a dream.

 

[Jomarkh]

I had a similar issue with my MG5 SR. It needs about £1000 to fit a new module. I gave it to my wife and bought a 2022 LR, works a treat on open to all Superchargers

 

[Gadget Geek]

I have a 2022 ZS LR also, and my local MG dealer wanted to charge me for the Tesla update, even when I was already paying for a service. I had the nexr service done 30 miles away in Bath and they did it for free.

My advice , , , contact dealers within your local area and ask if they do the update for free. (Bath were also cheaper than my local, money grabbing dealer, and did a low mileage service because it was under the mileage in the log book).