- Dec 1, 2020
- Reaction score
This was sorted this morning.Good day @Miles Roberts CG
I hope you are well. I am John... I just would like to ask for help as I am very desperate and getting frustrated. I am also getting problems with binding my car and saw you've been a great help with this matter
I purchased a used ZS EV last week and got it Thursday. Everything is okay aside from binding the car to my MG iSmart App. I have contacted customer service and told me to get back to the dealer. The dealer needs to contact the previous owner to unbind the car, which they told me they have done already. But still, I can't bind my phone. I have been trying for few days now already.
I called customer service again and ask me to send an email an to [email protected] but still, I got no response.
Here are my details:
Name: John Timothy Bautista
Registration: YC72 CUA
Model: MG ZS EV
Hopefully you can help me please. I know it is unfair to ask you about this as I did not purchase the car through you but I am really getting desperate.
I am looking forward to your positive response regarding the matter. Please help me.
Thank you and God bless.
For everyone else's information, if you need a car unbinding, I need proof of ownership (ideally V5C, showing VIN number and owner's name/address). Email to [email protected] - I'll forward to MG to get the binding reset.