Radio stuck for days

[ChrisVanRock]

Can anyone advise .. stuck for days

 

[rbpasapera]

Have you tried to reboot the radio? Hold down the home button for 10 seconds to reboot the infotainment system, the screen goes completely off and the MG logo comes up again.

 

[ChrisVanRock]

Yes done that … seen the older threads … looks like I brave a 12v disconnection or go dealer .. but the dealer is always a hassle

 

[rbpasapera]

Yes done that … seen the older threads … looks like I brave a 12v disconnection or go dealer .. but the dealer is always a hassle

See this thread Radio module replacement, the same radio issue like yours I think.

 

[N2STY]

This is for gen 1 but may work

 

[Les burrows]

Hi chrisvanrock, can you please advise us what the car is, even your Avatar says not an MG, so sorry without knowing what the car is members are guessing and you could well get some wrong advice I’m sorry to say.
Les

 

[N2STY]

My guess is gen1

 

[Lovemyev]

My guess is gen1

Yep - looking like a Gen1 ZS EV to me also !.
I would carry out the 12 volt disconnect without fail !.
Disconnect the negative terminal from the 12 volt battery, wait about 15 - 20 minutes, then reconnect the lead, using a 10mm spanner.
If this does not rectify the problem, then you are ringing the dealer.

 

[ChrisVanRock]

Hi chrisvanrock, can you please advise us what the car is, even your Avatar says not an MG, so sorry without knowing what the car is members are guessing and you could well get some wrong advice I’m sorry to say.
Les

Les , apologies MG ZS 71 plate

 

[ChrisVanRock]

Les , apologies MG ZS 71 plate

 

[ChrisVanRock]

The red one not my other TF

 

[Les burrows]

The red one not my other TF

I like the TF Chris, and thank you for understanding, now also when you have 5 minutes spare, please do correct you Avatar its helpful for others yeh, so now we know what we are looking a MK1 ZSev, you say you have tried the re boot, if so the only thing left is the 12volt battery disconnect, Lovemyev as described above what you need to do if you do do it.
Im not saying this is the right thing to be doing so I take no responsibility if something goes wrong, but can’t see why it should, loads of members here and on other sites have done this, I did it myself on a neighbours MG5, even the breakdown services use this method to try and correct faults at the roadside, be for calling for a low loader to drag you away, other than that Chris its dealer time I’m afraid to say, it’s hassle with the dealer you said, don’t know why it should be for something like this, but remember Chris you don’t have to use the dealer you got the car from, I don’t so don’t be afraid go elsewhere to a different MG garage / dealership.

Now just in case when you did a reboot the it didn’t work it is important the correct method is used which is, press and hold the large / volume button in the centre of the infotainment sytem IT IS IMPORTANT TO KEEP IT FULLY PRESSED IN, until the MG logo comes back on the screen only then let it go. Good luck and keep us updated please.
Les.

 

[Kithmo]

Didn't someone unplug, leave unplugged for a minute then plug back in, the connectors on the radio module behind the glove box on another thread ?

 

[ChrisVanRock]

I like the TF Chris, and thank you for understanding, now also when you have 5 minutes spare, please do correct you Avatar its helpful for others yeh, so now we know what we are looking a MK1 ZSev, you say you have tried the re boot, if so the only thing left is the 12volt battery disconnect, Lovemyev as described above what you need to do if you do do it.
Im not saying this is the right thing to be doing so I take no responsibility if something goes wrong, but can’t see why it should, loads of members here and on other sites have done this, I did it myself on a neighbours MG5, even the breakdown services use this method to try and correct faults at the roadside, be for calling for a low loader to drag you away, other than that Chris its dealer time I’m afraid to say, it’s hassle with the dealer you said, don’t know why it should be for something like this, but remember Chris you don’t have to use the dealer you got the car from, I don’t so don’t be afraid go elsewhere to a different MG garage / dealership.

Now just in case when you did a reboot the it didn’t work it is important the correct method is used which is, press and hold the large / volume button in the centre of the infotainment sytem IT IS IMPORTANT TO KEEP IT FULLY PRESSED IN, until the MG logo comes back on the screen only then let it go. Good luck and keep us updated please.
Les.

Hi Les … thanks for the help ( love you on the forum videos btw ) …. Ok I unplugged the module connector behind the glovebox and reconnected after 10 seconds … it works a treat now

 

[ChrisVanRock]

This is for gen 1 but may work

Bang on thanks

 

[Les burrows]

Glad you got that sorted Chris, I didn’t know about that plug first time I have seen that video, so many thanks to who ever posted it, really it’s doing the same thing as the battery disconnect by removing the power from the infotainment system so it works in the same way really but sorted now enjoy.
I can see you have also update your Avatar nice one thank you.
Les

 

[fshuk1]

Anyone Know

1)if this works on MG5
2)if the radio module is in the same place
3)How to get the glove box out. It is NOT the same as the video

Thanks people

 

[Lovemyev]

Anyone Know

1)if this works on MG5
2)if the radio module is in the same place
3)How to get the glove box out. It is NOT the same as the video

Thanks people

Try the 12 volt disconnect, leave 15 mins and reconnect.
It works on the same principle as disconnecting the radio module.

 

[fshuk1]

15 minutes will not mess up other electrics or mileage etc?

 

[N2STY]

You will probably have to reset radio stations