Hi today on my 200 plus mile journey south I stopped at Hilton park service’s on the M6, been there before without any issues there are two rapid chargers one is CCS and Chadamo unit, which was being used by a Zoe, the other one has two CCS plugs, so l park and plug in no problem charging away in seconds it was great.
After about 15/20 minutes a Kia ev6 ( very nice motor) is reversing along side of me to use the other CCS plug on the same charger as me, a very nice young lady ( very nice ) gets out of the Kia and plugs in taps her card and nothing is working for her, she tried unplugging and stated again still nothing she as a good look at my car which is still charging anyhow I get out to see if I can help and on the screen it says something like awaiting power, so she now calls the number on the charger which is Gridserve and after 1/2 minutes she is speaking to some one a person from Gridserve tells her that because there is a vehicle already charging on that unit ( mine ) she would after wait as you can only charge one vehicle at a time, we both stood there in amazement, anyhow by this time my car was at 81% so I unplugged and sure enough the lady place her card on the reader and it started to charge her car without further problems.
As anyone else experience this with a Gridserve charger the only other time I have had anything like this was a few weeks back at Rubgy Moto/ Gridserve services when I was charging and another car came along side and plugged into the same unit as me and the charge rate dropped from 48 to 30 kWh but we where both charging.
I sincerely hope this is a one off as what’s the point of having two cables and plugs if you can only use them one at a time, when I get the chance I am going to call Gridserve and ask the question.
So as I said above anybody had this king of thing happen on their travels
Les
