Should I be worried?

[TPH]

Due to take delivery of a new MG4 X power but it has a fault even before we can collect it, is this a sign of things to come?

New car has apparently had the CCU damaged by a the dealers faulty charger during PDI, collection has been pushed back (allthough in fairness supplier is looking to replace the vehicle with same model / colour if possible.
Are these cars really so sensitive?, I believe the charger cut out and the CCU has locked out and wont reset, just worried we may have made a poor choice, what's the view please?

 

[Tig170]

Not really, its not something I've heard of, sounds like a defective product during manufacture rather than a faulty charger, it just happens sometimes.

 

[salty]

S'pose shit happens, as they say. Obviously unfortunate, but wouldn't worry to much. If they've offered to get you a new replacement, fair enough. But I'd wait for the colour you wanted in the first place. Might be a bit of a delay, hopefully not to much. But when you do get it, you'll love it. Had mine 13 months now, and has been faultless. Although others haven't been so lucky. Which is the same with any manufacturer. What colour did you go for?

Oh and.

To the forum.

 

[TPH]

S'pose shit happens, as they say. Obviously unfortunate, but wouldn't worry to much. If they've offered to get you a new replacement, fair enough. But I'd wait for the colour you wanted in the first place. Might be a bit of a delay, hopefully not to much. But when you do get it, you'll love it. Had mine 13 months now, and has been faultless. Although others haven't been so lucky. Which is the same with any manufacturer. What colour did you go for?

Oh and.

View attachment 40790

To the forum.

Thank you,
Its the wife's motor and she chose the green ( the replacement offered will also be green but poss delayed by a few days so not a major issue), I fully understand the poo happens and I'm happy to go with the flow but the other party's not happy so just checking I'm not going to develop earache with this purchase.
I have to say the support and communication seems good so far given MG's reputation, lets see, I might even get to drive it

 

[Chrisdriving]

As above, had my X Power for 12 months and zero issues, it is a fantastic car.
Sounds like a faulty part at manufacture, these things happen.

 

[TPH]

As above, had my X Power for 12 months and zero issues, it is a fantastic car.
Sounds like a faulty part at manufacture, these things happen.

My worry is that it wasn't at manufacture issue, dealer admits they have had some issues with their chargers and need to get them fixed, seems their charger 'tripped' and locked up the car CCU which seems a bit fragile to me, these things should be engineered to accept external spikes, hope its just a one off.