Smart Key Not Detected Car Not Starting

[retrobus]

Help Please!!

My MG ZS EV 2021 Exclusive - is in a Bodyshop for some minor repairs. It was driving and starting all ok.

However, after the front driver door loom was unplugged. The car wouldn’t start. There are 2 messages on the dash ‘Smart Key Not Detected’ & ‘Put Key In Backup Position’.

I have put the key in the front cup holders as per manual instructions. Still same error.

All The doors lock and unlock after the door loom has been plugged back in. Still no luck.

I only have 1 key for the car.

Any advice/help to get the car back on would be much appreciated. The car has the handbrake on and not in neutral so a pain for the garage as it cannot be moved.

Thanks in advance
Ajit

hi did you slove it in the end

 

[k3vdv]

Evening all,
So just had this happen to me whilst picking up the better half.

Side note.. I have a 25 plate HS Trophy, not EV (sorry).

Thankfully my son was at home and was able to bring the spare key to try that and it worked instantly.
Drove home with both keys in the car, about 15 minute drive.
When I got back I tried the key that went funky and it worked perfectly, locked and unlocked and started the car without issue.

Not sure if driving with the dodgy key in the car was enough to reset it or what but its done the trick, atleast for now!!

Will be onto the dealership tomorrow anyways because that simply isn't cool