Temporary “E-call fault”

[Jonhklee]

Anyone else had a temporary warning on dash “e-call system fault”?
Had it today, I did a restart and it went away??

 

[Jocko]

Probably couldn't connect to the server for Emergency calls.

 

[terrybailey]

Where does the emergency call go to in UK? ??? Anyone any idea?
Kind Regards
Terry Bailey

 

[Jocko]

As far as I am aware, it is part of the 999 system.

 

[Jonhklee]

I think hey Siri might do the trick too...

 

[Steven Bell]

I have had this fault too. Only covered 135 miles over 2 months. The latest display was a couple of days ago. It only appeared the once this time, unlike 3-4 times during a 10 mile journey in December... It's a mystery...

 

[Petriix]

Could it be when the sim loses signal? Check your own phone signal If it reoccurs.

 

[ALANB]

It does it when the car's sim can't get a signal. Only ever seen it when out in the countryside.

 

[Fluffykins]

What network is the cars SIM on?

 

[Fluffykins]

Where does the emergency call go to in UK? ??? Anyone any idea?
Kind Regards
Terry Bailey

The eCall initiative aims to deploy a device installed in all vehicles that will automatically dial 112 in the event of a serious road accident, and wirelessly send airbag deployment and impact sensor information, as well as GPS or Galileo coordinates to local emergency agencies. A manual call button is also provided. eCall builds on E112. According to some estimates, eCall could reduce emergency response times by 40 percent in urban areas and by 50 percent in rural areas.[

There's some more info here:

Mobility and transport

EC Transport Home page

ec.europa.eu

And here

eCall - Wikipedia

en.m.wikipedia.org

 

[Jocko]

What network is the cars SIM on?

I would imagine that, as is the case with all mobile phones, emergency calls are made on whatever network is available, not just via your provider.

 

[Kithmo]

How come the ZS doesn't have eCall if, "eCall was made mandatory in all new cars sold within the EU from April 2018." ?

 

[Deleted member 823]

How come the ZS doesn't have eCall if, "eCall was made mandatory in all new cars sold within the EU from April 2018." ?

I'm glad it isn't in there. "They" were at pains to point out it won't be used as a tracker, yeah right... even though mobile tower triangulation isn't particularly accurate on its own.

 

[Kithmo]

I'm glad it isn't in there. "They" were at pains to point out it won't be used as a tracker, yeah right... even though mobile tower triangulation isn't particularly accurate on its own.

I don't particularly want it but just wondered why it isn't fitted ?

 

[Deleted member 823]

I'm sorry, I don't know.

 

[ALANB]

I don't particularly want it but just wondered why it isn't fitted ?

Because the ZS was an extension of an existing range that was available prior to 2018 .....which is why the MG5 has to have it as it wasn't on sale pre 2018.

 

[ALANB]

Where does the emergency call go to in UK? ??? Anyone any idea?
Kind Regards
Terry Bailey

The call will use any mobile network it can connect to but it goes to a call centre managed by BT who then forward it on to the local Police control centre. https://www.autoexpress.co.uk/car-t...automated-emergency-call-technology-explained

 

[Fluffykins]

You can make an emergency services call on your mobile so long as it can get a signal on any network, not necessarily the one the SIM is bound to. In fact I believe an emergency services call doesn't even need a SIM in the phone, though I've not had that confirmed.

 

[Deleted member 823]

You can make an emergency services call on your mobile so long as it can get a signal on any network, not necessarily the one the SIM is bound to. In fact I believe an emergency services call doesn't even need a SIM in the phone, though I've not had that confirmed.

That's how I thought it all worked, too.

 

[Jocko]

I believe an emergency services call doesn't even need a SIM in the phone.

That is correct.