TrickyPowell
Standard Member
We run one car. On Monday my wife dropped me at work and kept herself busy all day and went to the garage to collect our new ZS EV which we part exed our old car against. She picked me up at teatime and we came home. I thought it best to charge the car as it was not fully charged and my round trip is 54 miles dailly. I found we had no cable. The range said 101 miles, which was ok so the next day.
On Tueday I called the dealership from work and they said they would look for the cable. I rang again before leaving work but they had not found the cable. I rang again this morning from work as the range was showing 31 miles and my journey home is 27 and I also needed to do a 30 mile round trip tonight. No cable had been found. At lunch time they had found me a cable and I could collect on my way home, so I asked if I could charge at the showroom on the fast charger they said they had and they agreed.
I left work early and got to the dealership with no miles to spare. They gave me a new 3 pin domestic cable in a little case and connected me to their charger. I was there for an hour and a quarter until they closed and had got the range to just over 3o miles, but I had a cable. I came home and put the car on charge but it would not. The cable lit up and was very pretty with its LED lights cascading along the cable. I called MG, who said I needed to call the MG recovery service for help even though the car was on my drive. They in turn insisted on calling out roadside assistance who called me to tell me they would be on their way shortly. When I explained my issue, he said he did not a cable and would not be able to help, but did take me step by step through the process of plugging in a cable. But the car would not charge.
Any way we had to make the trip to pick up our daughter but arranged to meet half way to save our range. Once home from this trip and the car registering no range available, my wife took the bit of paper out of the charger box which proudly says EV SHOWROOM CHARGING CABLE. I think this is for show only and not a charging cable at all. Does anyone else have a charging cable that has LED lights cascading down the cable when it is charging? Can any dealers confirm if my suspicions are correct and this cable is for cosmetic purposes only?
On Tueday I called the dealership from work and they said they would look for the cable. I rang again before leaving work but they had not found the cable. I rang again this morning from work as the range was showing 31 miles and my journey home is 27 and I also needed to do a 30 mile round trip tonight. No cable had been found. At lunch time they had found me a cable and I could collect on my way home, so I asked if I could charge at the showroom on the fast charger they said they had and they agreed.
I left work early and got to the dealership with no miles to spare. They gave me a new 3 pin domestic cable in a little case and connected me to their charger. I was there for an hour and a quarter until they closed and had got the range to just over 3o miles, but I had a cable. I came home and put the car on charge but it would not. The cable lit up and was very pretty with its LED lights cascading along the cable. I called MG, who said I needed to call the MG recovery service for help even though the car was on my drive. They in turn insisted on calling out roadside assistance who called me to tell me they would be on their way shortly. When I explained my issue, he said he did not a cable and would not be able to help, but did take me step by step through the process of plugging in a cable. But the car would not charge.
Any way we had to make the trip to pick up our daughter but arranged to meet half way to save our range. Once home from this trip and the car registering no range available, my wife took the bit of paper out of the charger box which proudly says EV SHOWROOM CHARGING CABLE. I think this is for show only and not a charging cable at all. Does anyone else have a charging cable that has LED lights cascading down the cable when it is charging? Can any dealers confirm if my suspicions are correct and this cable is for cosmetic purposes only?
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I even put a shout out on social media on Tuesday night to see if I could borrow a cable overnight to charge at a public charger or at my home but no response.
