Cameron1590
Standard Member
Hello,
I took delivery of my new Gen2 ZS EV in March 2022. Initially, we loved the car but it has turned into somewhat of a sour experience due to various issues/faults and the dealer failing to rectify them (Stoneacre).
I noticed a very helpful thread on the passenger door handles failing to unlock from the inside and thought that I would post the issues/faults we have with the car in a hope that other forum members will know the relevant fixes required to resolve the outstanding issues.
1. Reversing Camera flickers with wavey stripes on the entertainment screen (Intermittent issue). After four service visits MG have finally agreed to replace the reversing camera but not the entertainment system.
2. Passenger Door Handles fail to unlock/open from the inside (intermittent) - Dealer can not find any issues and suggests it is "user error" noting the thread on this forum it appears to be the result of a fault batch of locking mechanisms.
3. Auto Headlights - Main/Dipped Beam Auto function has stopped working. Dealer can not find any issue and suggests manually switching the lights from Main/Dipped Beam.
4. eCall/eSim Fault (intermittent) - When driving the car will often state that the system can not connect and a fault light appears. Self clears after a while. Dealer has suggested it is lack of phone signal causing the fault however we live in a major city so I find that hard to believe, maybe this would be the case if we lived in rural wales?
Any help or known fixes would be much appreciated. We are torn between trying to get the faults resolved and just trading the car in and walking away. We have been back to the dealer some six times and seem no further forward with resolving the issues. The standard approach is "MG have asked us to do a software update and that should solve the issues" however I have since been informed that the car has the latest software and have checked the version number in-between visits and it is the same version being reinstalled to the car!
Thanks,
Cameron
I took delivery of my new Gen2 ZS EV in March 2022. Initially, we loved the car but it has turned into somewhat of a sour experience due to various issues/faults and the dealer failing to rectify them (Stoneacre).
I noticed a very helpful thread on the passenger door handles failing to unlock from the inside and thought that I would post the issues/faults we have with the car in a hope that other forum members will know the relevant fixes required to resolve the outstanding issues.
1. Reversing Camera flickers with wavey stripes on the entertainment screen (Intermittent issue). After four service visits MG have finally agreed to replace the reversing camera but not the entertainment system.
2. Passenger Door Handles fail to unlock/open from the inside (intermittent) - Dealer can not find any issues and suggests it is "user error" noting the thread on this forum it appears to be the result of a fault batch of locking mechanisms.
3. Auto Headlights - Main/Dipped Beam Auto function has stopped working. Dealer can not find any issue and suggests manually switching the lights from Main/Dipped Beam.
4. eCall/eSim Fault (intermittent) - When driving the car will often state that the system can not connect and a fault light appears. Self clears after a while. Dealer has suggested it is lack of phone signal causing the fault however we live in a major city so I find that hard to believe, maybe this would be the case if we lived in rural wales?
Any help or known fixes would be much appreciated. We are torn between trying to get the faults resolved and just trading the car in and walking away. We have been back to the dealer some six times and seem no further forward with resolving the issues. The standard approach is "MG have asked us to do a software update and that should solve the issues" however I have since been informed that the car has the latest software and have checked the version number in-between visits and it is the same version being reinstalled to the car!
Thanks,
Cameron