What are MG telling Us About Their Delivery/Track Software Update

[DelBoy]

Just a new thread to see what are MG telling everyone about their Failed Car Delivery/Tracking software update, and does anyone know what is going on with this botched update and are people getting any deliveries of their cars?

My dealer is unsure of very much and just playing off the benefit of getting it registered in March, but will that happen in March or is it going to be later, I was informed my MG4 was at sea a month or so ago so I tracked ships across to the UK and all that had left China are now in the UK so I am assuming it is in the UK, but there the story ends.

 

[Ayoull]

Just a new thread to see what are MG telling everyone about their Failed Car Delivery/Tracking software update, and does anyone know what is going on with this botched update and are people getting any deliveries of their cars?

My dealer is unsure of very much and just playing off the benefit of getting it registered in March, but will that happen in March or is it going to be later, I was informed my MG4 was at sea a month or so ago so I tracked ships across to the UK and all that had left China are now in the UK so I am assuming it is in the UK, but there the story ends.

From docking at Portbury it takes between 3-5wk to reach the dealer, but interm's of MGs registration software I'm unsure.

 

[Ian Key]

I assume the cars are still being delivered to the dealers?

 

[WonkoTheSaneUK]

I assume the cars are still being delivered to the dealers?

Yep. Mine appeared at the dealership just over a week ago.

 

[DelBoy]

And the registration and final hand over?

 

[sha66ir]

My car sat at the dealers ready to be collected who knows when in March

 

[russlp]

Our ZS is sat at Hendy Exeter too! No update yet.

 

[WonkoTheSaneUK]

And the registration and final hand over?

If you're asking me, I requested March 1st as soon as they said they had it (before the software upgrade was announced).
It will be a 23 plate., and they gave me the number already.

 

[tsedge]

Mine arrived and is sat in the showroom.

 

[WonkoTheSaneUK]

Mine arrived and is sat in the showroom.

No room in my small dealership, so mine is at their storage yard around the corner.
They had an identical car parked outside when I went in to start the finance paperwork.

 

[DelBoy]

So a lot of peeps have their car in the dealership, in the show room, other peeps looking around it, not too good that really!

But back to the original question, does anyone have any idea on the software that MG use to distribute and register cars, I'm assuming that it is now fixed as everyone is getting cars to dealerships and cars are going to be registered early March, or is this just a hope rather than reality

 

[WonkoTheSaneUK]

So a lot of peeps have their car in the dealership, in the show room, other peeps looking around it, not too good that really!

But back to the original question, does anyone have any idea on the software that MG use to distribute and register cars, I'm assuming that it is now fixed as everyone is getting cars to dealerships and cars are going to be registered early March, or is this just a hope rather than reality

IIRC, the dealer has to ask you for permission to show your car to other potential customers.

 

[DelBoy]

Just read this on another thread, hope it is true, but not too quick as I would like a 73 plate:

Just be for a visit to my MG dealership in Aberdeen, they are expecting the computers to be up & running on Wednesday this week ,also said that there will be close on 12,000 car imported this month with the same to follow in March. Hopefully things get going then​

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Ordered 26th Sep, still nothing from dealer!

 

[WonkoTheSaneUK]

Just read this on another thread, hope it is true, but not too quick as I would like a 73 plate:

Just be for a visit to my MG dealership in Aberdeen, they are expecting the computers to be up & running on Wednesday this week ,also said that there will be close on 12,000 car imported this month with the same to follow in March. Hopefully things get going then​

​

Ordered 26th Sep, still nothing from dealer!

Have you prodded your dealer, or are you just waiting for them to remember you exist?

 

[DelBoy]

I have prodded a few times, no luck, but careful now what you wish for as I do not want it before 1st Mar 23

 

[WonkoTheSaneUK]

I have prodded a few times, no luck, but careful now what you wish for as I do not want it before 1st Mar 23

I've already asked for (and been granted) a March 1st collection.

 

[tsedge]

IIRC, the dealer has to ask you for permission to show your car to other potential customers.

Correct.

 

[Drummermk]

Just had an update from my dealership. Apparently the system will be up and running tomorrow. I won't be holding my breath mind you!

My car arrived at the dealership almost 2 weeks ago

 

[Cocijo]

My car sat at the dealers ready to be collected who knows when in March

View attachment 15357View attachment 15358

It will be worn out by customers trying it out…

 

[GadgetVicar]

Just been to dealer. They are hoping for system to be back up on Wednesday. They are having a rough time.

They’ve been kind enough to give us an HS Exclusive as a courtesy car, so thankful for that. Enjoyed driving it home. Maybe we should keep it and forgo the EV experience?

Interesting conversation about what the problem might be re. the system. Could it be to do with security and confidentiality protocols and who is responsible for that? That would make sense, as these things are not straightforward especially in these times of heightened surveillance and cyber warfare.