Ranty
Standard Member
As an aside, I thought I would take a little advice on the Consumer Rights Act of 2015 from Blackbelt barrister on YT. It would seem that if we consider the inability to charge at a Supercharger as a fault, then we have 30 days and possibly up to 6 months in certain cases to reject the car.
The question is, can this be described as a fault. To my mind, it probably is. Since the car has a CCS plug socket, the average consumer would expect to use any CCS charger to charge the car and if it does not work then the car is faulty. It is clear that the car CAN work but only if you force an upgrade out of MG either by negotiation or by paying them for the privilege.
I had a discussion with my salesperson before I bought it. I said I'd be able to use Superchargers and he said that Tesla Superchargers are not open to anything but Teslas. I said that was wrong and they were opening up the network and was then told he hadn't heard of that. (ignorance is no defence). He did not tell me at that, or any other point, that MG5s cannot charge from Superchargers. I'll bet there are a few others out there that were in the same position. It was the same for the sales manager. He said he didn't know either.
Its clear that what we have here is that the dealers do not know about the advances in the charging marketplace (or are pleading ignorance) and expect the consumer to agree with them. This is not the case. The well-informed consumer will have researched the different sockets and chargers available as 'road trip' charging is a major part of the feasibility study before purchase. If not from the MG web site that it gives rapid charging figures for 'public chargers' - there's no asterisk that tells us which networks are unsupported or need an 'optional upgrade'.
Well, that's enough for tonight - we'll see how tomorrow goes.
I expect this thread may now split into two parts - the 'haves' and the 'have nots' - hopefully it won't get too complex and start to die. There is an important principle here that could see hundreds? of cars returned to the dealers as faulty?
The question is, can this be described as a fault. To my mind, it probably is. Since the car has a CCS plug socket, the average consumer would expect to use any CCS charger to charge the car and if it does not work then the car is faulty. It is clear that the car CAN work but only if you force an upgrade out of MG either by negotiation or by paying them for the privilege.
I had a discussion with my salesperson before I bought it. I said I'd be able to use Superchargers and he said that Tesla Superchargers are not open to anything but Teslas. I said that was wrong and they were opening up the network and was then told he hadn't heard of that. (ignorance is no defence). He did not tell me at that, or any other point, that MG5s cannot charge from Superchargers. I'll bet there are a few others out there that were in the same position. It was the same for the sales manager. He said he didn't know either.
Its clear that what we have here is that the dealers do not know about the advances in the charging marketplace (or are pleading ignorance) and expect the consumer to agree with them. This is not the case. The well-informed consumer will have researched the different sockets and chargers available as 'road trip' charging is a major part of the feasibility study before purchase. If not from the MG web site that it gives rapid charging figures for 'public chargers' - there's no asterisk that tells us which networks are unsupported or need an 'optional upgrade'.
Well, that's enough for tonight - we'll see how tomorrow goes.
I expect this thread may now split into two parts - the 'haves' and the 'have nots' - hopefully it won't get too complex and start to die. There is an important principle here that could see hundreds? of cars returned to the dealers as faulty?
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