bobbarley
Established Member
I’ve recently identified that we are on an old British Gas smets1 meter. We called and spoke to Octopus who have said they won’t come and upgrade it because it’s technically a smart meter, even though they can’t take readings from it. Additionally, they think it’ll upgrade automatically one day in the future and be useable again, but don’t know when. From what I can tell it’s fallen off the DCC database.
Has anyone else been stuck in this position and been able to get it resolved? We are stuck in the position of having to pay 25.42p per kWh to charge, which is painfully expensive.
Has anyone else been stuck in this position and been able to get it resolved? We are stuck in the position of having to pay 25.42p per kWh to charge, which is painfully expensive.