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Has anyone actually raised a formal complaint about Gary with MG UK?

Hi Kerno, This is when you find out that the interior is only warrantied for 1 year! MG customer service are being less than helpful, hence I am trying to find other owners with the same issue.

Hi All, I have attached new photos of the wear to my steering wheel. This is an 8,000 mile car. MG say they have never had a complaint. I say you don't notice it unless you are cleaning the top of the dash close up. Can you all please check your wheels and see if any of you have the same...

Got it brnd new in 2021 from a dealer in Croydon, closed now.

Thanks Jto, I am a regular listener to JVS, I may well send to them as an option.

Attached is a phot of my steering wheel. Car is 2 years old, with only 9,000 miles. The wear appears to be reaction to the sunlight. Dealer has just told me "warranty for interior is one year". I am about to start my complaint to MG about the Consumer Rights Act, - Goods must be fit for...

Hi Paul BJ, Below is my experience of dealers and service packs. I think the best idea is to shop around: I have copied my post re servicing and service packs below. As you can see it pays to shop around. It seems to me that the service packs, if priced correctly are good value. Paul "It...

Just to follow up on this. I checked and I did not have AA cover. My dealer had failed/forgotten to regitister the service. Lucky I checked. Not at all impressed with my dealer so far.

Thanks mystreet, Useful answer. Poor from MG, 9 months into a 7 year Morris the bear programme.

How can you check for the AA cover?

Glyn Hopkins St Albans

Hi all, I had my PHEV serviced in July, first year service. We did not get a Teddy Bear. I assumed that MG had stopped providing them. But from other threads there do seem to be some dealers that are giving them out. Can any of you who have serviced your car please let me know: Date of...

Hi Daniel, I have had mine for 16 Months. I think it is a great car. It has been reliable, comfortable and economic to run (it is a PHEV). The issues raised on here are very much the minority. People do not tend to post on a forum just to say "my car is great, nothing went wrong!" Don't worry...

Hi JTO, Quote from above: "Amazingly these are both backed by the same Service Plan Company" I have the paperwork and the service plan company for both quotes is the same one.

Hi Colin, I have copied my post re servicing and service packs below. As you caan see it pays to shop around. It seems to me that the service packs, if priced correctly are good value. Paul "It does all seem to be a bit of a muddle. Here is a brief synopsis of my experience: I went direct...

Hi G4rth, My two quotes are fom dealers in Herts 9 miles apart Dealer 1 for first 3 services £1,110 Dealer 2 for first 3 services £511 Like for like. My concern was also the contradictory info re including the first service in the plan or not, and in how many years you can take out on the...

It does all seem to be a bit of a muddle. Here is a brief synopsis of my experience: I went direct to the company that actually provide the service plan to the dealers. They were quite rude and difficult to deal with, including denying ever receiving an e-mail enquiry from me. Basically telling...

Thanks GCB

Thanks Garth, useful info. Where are you based?

Hi All, Thanks for the replies to date. I have now been quoted £250 - £265 by two dealers for tha first service. That seems a lot more than the first service prices being quoted last year. Has anyone had a first service yet?