sandra54
Standard Member
Had they have done this check on first visit, we would not be having this conversation now !.
When a so called, brand new battery repeatedly looses it charge, there has to be a good reason for it to do so.
Faulty battery or parasitic drain by the car itself.
Just charging it back up and returning it to the customer is a complete waste of every bodies time.
The car was indicating a problem and the random warning lights where the first clue here.
A drop check on the 12 volt battery would have identified the problem.
Charging the battery to full and then leaving it disconnected from the car over night, was enough proof when the SOC dropped to 10 volts, the battery was incapable of retaining a full charge.
I am glad you are now sorted.
It is easy to see and understandable, that you have some concern about this situation.
A really easy way to keep a check on the status of your 12 volt battery, is to install a battery monitor.
It is really easy to install and then you are able to check on the SOH of your 12 volt battery from a App on your phone.
It will even notify you if it thinks the battery voltage is getting low.
This little simple device is a easy fit and will help restore your confidence.
Here is a great video that explains how it works on an EV and how it is installed.
There is a link provided to purchase one for around £21.
Indeed , if it had been at the outset, they would have saved all those man hours and a new sensor ! Looks as if that particular test was done as a bit of an afterthought as the car had been in the workshop on 2 previous occasions . Thanks for the link .