mourneuk
Established Member
I bought a pre reg MG5 the day before the govt. grant was scrapped. The car arrived at the dealership last Monday and all last week they were "We'll try to let you have the car for the weekend". Friday came and went and the Saleman said I could have it Monday at 4pm. This morning he called to say he would let me know when the car was ready as they were waiting for a code for the grant. I've just spoken to him now and they're still waiting for the code before his admin team will release the car.
Has anyone else had this? I am beyond annoyed at the dealership. When I pressed him on when the code was applied for he said last week. Why wasn't it applied for as soon as we cleared finance 12 days ago. the day after the grant was scrapped?
From start to finish this has been the worst buying experience I've ever had. Every step of the way I've had to chase them, and this is for a car that actually existed and was in the country. I was slightly taken aback that it took 2 days to get a reply from the finance company. Every car I've bought before has had an instant answer.
This isn't a one man show either. It's Glyn Hopkins in Chelmsford. I doubt I'll ever use them again.
Has anyone else had this? I am beyond annoyed at the dealership. When I pressed him on when the code was applied for he said last week. Why wasn't it applied for as soon as we cleared finance 12 days ago. the day after the grant was scrapped?
From start to finish this has been the worst buying experience I've ever had. Every step of the way I've had to chase them, and this is for a car that actually existed and was in the country. I was slightly taken aback that it took 2 days to get a reply from the finance company. Every car I've bought before has had an instant answer.
This isn't a one man show either. It's Glyn Hopkins in Chelmsford. I doubt I'll ever use them again.