Bluetooth can't hear calls

[teejayuu]

Hi

My Samsung Galaxy S23 Ultra is paired with my car and is set to accept calls but I can't hear or make calls using the infotainment centre.

When I am notified of an incoming call while driving and I accept it, I can't hear anything and the caller can't hear me. It's the same when I call someone, however, I tried calling my wife while I was parked on my drive, and if I put the Samsung on speaker phone I could have a conversation on the phone (not through the car).

It used to work fine but I didn't make or receive many calls so I don't know when this started: the only thing that its different is I have a Galaxy watch paired to the phone, but calls is disabled.

The other thing is at least twice a month, the phone wants to pair again...which is <expletive of choice> annoying.

 

[Wadda]

Does it work if using android auto?

 

[teejayuu]

No, doesn't work with the car at all

 

[Wadda]

Have you tried a different phone?

 

[teejayuu]

Not yet

 

[Wadda]

That’s what I would try. Also check if anything else is connected to Bluetooth on the phone while it’s connected to the car.

 

[GaryMG4]

Have you checked the phone volume in the settings screen?