AndEV
Standard Member
I had an incident on Sunday when the dash came up with warnings about the 12V battery voltage being low (around 11.3V initially), and telling me to pull over. I wasn’t far from home, so headed back, but the battery voltage eventually went into free fall, then the whole car died. Recovered the mile home through MG Assist (AA) - they were convinced the 12V wasn’t receiving charge from the HV battery, and it was suggested to get it to the dealership first thing in the morning. Closest (new) dealership couldn’t take it for four weeks, and the dealership I bought it from couldn’t get it in until a week on Tuesday! Battery had dropped to 8.9V in the morning (from 12.6V after recovery the night before) according to the app, and it wouldn’t start, so arranged a further recovery to the dealership, and a courtesy car through MG Assist. Courtesy car is only for 4 days, which can be extended by MG only if parts are on back-order (which I’m waiting to hear about).
Having enjoyed the car since November ‘22, this experience alone is all of a sudden starting to leave a sour taste in terms of after sales care, although I’m still hopeful that somebody will pull something out of the bag yet.
Anybody had similar experience regarding the Charge Control Unit (effectively the EV equivalent of an ICE alternator as I understand it)?
NB I used a jump pack before calling MG Assist, and things came back to life temporarily, however I was unable to release the handbrake (light on it was blinking) - same thing happened with the AA’s jump pack, however, the key to getting it released was to press and hold the handbrake button. Thought this info might prove useful to somebody.
Having enjoyed the car since November ‘22, this experience alone is all of a sudden starting to leave a sour taste in terms of after sales care, although I’m still hopeful that somebody will pull something out of the bag yet.
Anybody had similar experience regarding the Charge Control Unit (effectively the EV equivalent of an ICE alternator as I understand it)?
NB I used a jump pack before calling MG Assist, and things came back to life temporarily, however I was unable to release the handbrake (light on it was blinking) - same thing happened with the AA’s jump pack, however, the key to getting it released was to press and hold the handbrake button. Thought this info might prove useful to somebody.
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