UPDATE… Re charging an MG5 Exclusive: Just spoke to a very nice man at Pod-Point who assured me that the only money that will be taken from my bank is the £3.21 for the actual charge.
He did try to talk me through the process which sort of made sense but without actually being at the machine it was still a bit over my head. He did suggest that although I only picked the car up a week ago it might need a “Comfort 2” update to enable it to charge whist unlocked. I shall contact the dealer who had assured me that all updates had been done!
Further update Just plugged my home charger in, (first time!) and it worked. Also continued to charge with me sitting in the car. I really must have been doing something wrong at the Pod-Point this afternoon!
Hi again I don’t think you have done anything wrong, so at my local Tesco’s there’s 4 AC chargers 2 of which are 7KW and 2 are up to 22KW now on all of these you need to use your own type 2 to Type 2 cable.
Plus as well as these above there is a 50KW DC Rapid charger which has its own big thick black cables 2 in fact one is for the likes of your car with CCS and the other often coloured blue is for Chadamo equipped vehicles like some Nissan Leaf.
So you park the car plug in your own type 2 to 2 cable and the car will start the charge, then you have about 15 minutes to comfirm the charge in the podpoint APP, as correctly point out by Smokie above, if you don’t after 15 minutes the charge will stop.
Now you said when you went to sit in the car it stopped charging it might, but once your in the car again in a minute or so the charge should restart.
Now you said that podpoint charged you £30 x2 don’t worry about that, annoying I know but that will come back to you in a few days and they will only take £3:21 for the KW you put into the car.
So that tells me you did not use your own cable ( I have read above you have the wrong cables anyhow so couldn’t use them ) and due to the money you where charged you must have used a 50 KW rapid so once charging on a rapid if it stops when you open the door to get back in the car so long as you have not unplug the cable it should restart the charge in a minute or so.
Ask said you have done nothing wrong I did the same myself the first charged at Tesco’s, but just in case you don’t know you only will pay at Tesco’s on the DC rapid charger and at Tesco the others I have listed at the start of this posting are Free to use with your own cable and the Podpoint App, downloaded for free.
We all have to learn so don’t get disillusioned and keep smiling every time you pass a fossil fuel station like I do.
Les.