Pattolad
Standard Member
- Joined
- Jun 18, 2021
- Messages
- 28
- Reaction score
- 22
- Points
- 12
- Location
- Great Sankey, Warrington
- Driving
- Not an MG
Dear Mr
If that is the action you wish to pursue, then you should discuss with your selling retailer as they hold your contract of sale.
In addition, if there is finance on the vehicle, then you should contact your finance company as they are the legal owners of the vehicle.
Although MG Motor UK Ltd are not part of this discussion, due to the age and mileage of the vehicle, then any settlement (if agreed) would be based on the current value of the vehicle and not the original purchase price of the car.
I will reiterate that there is no fault present on the vehicle and your dealership Gallaghers MG are carrying out cell rebalancing to assist you as a gesture of goodwill.
I have copied in the Aftersales Manager of Gallaghers in Warrington, so that he is aware that you have contacted us.
I am truly sorry that my reply has not met with your expectations on this occasion.
Yours sincerely
Gary Smart
If that is the action you wish to pursue, then you should discuss with your selling retailer as they hold your contract of sale.
In addition, if there is finance on the vehicle, then you should contact your finance company as they are the legal owners of the vehicle.
Although MG Motor UK Ltd are not part of this discussion, due to the age and mileage of the vehicle, then any settlement (if agreed) would be based on the current value of the vehicle and not the original purchase price of the car.
I will reiterate that there is no fault present on the vehicle and your dealership Gallaghers MG are carrying out cell rebalancing to assist you as a gesture of goodwill.
I have copied in the Aftersales Manager of Gallaghers in Warrington, so that he is aware that you have contacted us.
I am truly sorry that my reply has not met with your expectations on this occasion.
Yours sincerely
Gary Smart