Does anyones HVAC via the app on MG4 still work? Mine always fails after update

[AdamMGEV]

Does anyones HVAC on MG4 still work? Mine always fails after update

 

[jpk]

Mine does, my22 trophy with r46 firmware

 

[JonnyG]

Mine was OK this week ... no recent updates done though.

 

[MGFour]

Do you mean an update of the car software? if so it could be you now need to accept the terms and conditions for ismart within the car main screen (think its the icon below the car binding icon from memory) there is a Privacy tab at the bottom of Settings, tick both options to accept and should work again.

 

[Kithmo]

Mine failed to work for the first time, at 9am this morning just when I needed it most on the frostiest day we've had so far. It's working now (11.30am).

 

[siteguru]

I find you need to make sure that the app has scanned the car OK first - if it doesn't then it's asleep and won't respond to HVAC (or other) commands.

 

[rigby44]

Still doesnt work while the car is plugged in

 

[Kithmo]

I find you need to make sure that the app has scanned the car OK first - if it doesn't then it's asleep and won't respond to HVAC (or other) commands.

That's what mine wouldn't do this morning. Previous times I've always had to scan the car twice as it never connects the first time but this morning I tried it several times and no joy. I got in the car and put the demister on and it cleared all the frost in about 3 minutes, that would have taken 10 minutes or more in the 2016 Prius I had previously.

 

[MGFour]

Still doesnt work while the car is plugged in

Pretty sure this is now fixed with an update, mine always has worked and others have reported theirs does now after being updated.

 

[siteguru]

Still doesnt work while the car is plugged in

You mean plugged in but not charging? The latest updates applied to my car (including 1100R33 Infotainment) mean that plugged in not charging now allows remote HVAC.

 

[Cloggsy]

Another trip to the dealers is seems

 

[dsr]

No issues for me. Just put the AC on and warmed the ‘wrong’ seat for wife, who is finishing a yoga session some miles away. Cold weather = HVAC!

 

[AdamMGEV]

Do you mean an update of the car software? if so it could be you now need to accept the terms and conditions for ismart within the car main screen (think its the icon below the car binding icon from memory) there is a Privacy tab at the bottom of Settings, tick both options to accept and should work again.

Yes car software and all are accepted with the invisible scrollbar to the bottom of the screen

Mine does say this though after clicking update software

 

[Kithmo]

Mine does say this though after clicking update software

View attachment 21893

Same, I reckon it's for OTA updates which are not available yet.

 

[rigby44]

You mean plugged in but not charging? The latest updates applied to my car (including 1100R33 Infotainment) mean that plugged in not charging now allows remote HVAC.

Did you apply that update yourself or does it have to go to the dealer?

 

[siteguru]

Dealer only.

 

[AdamMGEV]

This is what I see when I press HVAC

 

[Maggieroth]

This is what I see when I press HVAC

View attachment 21909

when trying to start HVAC from the iPhone app this morning I get this failure screen - last time I used it was yesterday - any clues?

 

[rigby44]

Dealer only.

Yer, good luck getting booked in round here. They send you to the MG garage who are fully booked for months on end. With these cars popping up everywhere now, there’s going to be a problem with how many need to go back.

 

[jpk]

when trying to start HVAC from the iPhone app this morning I get this failure screen - last time I used it was yesterday - any clues?

I'd consider deleting the app and all it's stored data then reinstalling. A clean install rather than updates patched over patches might resolve the issue. You might have to re bind your phone so don't try unless your comfortable with the process but you've got nothing to lose really