Home charging

[siteguru]

Fast = 7kW+ AC in UK parlance

 

[steveoliver26]

It's set on AC in the car. Usually get 6kw but only 2kw yesterday

 

[Martinonline]

@steveoliver26, sorry if you know these things

The AC setting in the car does not relate to the type of charging, that is either Alternating Current (AC) or Direct Current (DC).

Your home EVSE supplies AC to the car which rectifies it to provide DC to the battery. Rapid chargers supply DC through a tethered thick cable. 'Fast' charging usually involves a Type 2 cable such as you use at home.

With your charging problem you need to localise it to the EVSE (Wall Charger), the cable or the car. So you need to try

1. Your EVSE with another known working Type 2 cable.

2. Another AC charger, eg a neighbour's or the podpoint at your local supermarket using your cable and with another known working cable, if necessary.

If your car charges satisfactorily using another cable with your EVSE then the cable is suspect.

If you charge satisfactorily at another charger using your cable then your EVSE is suspect.

If you fail to charge satisfactorily using another charger, or chargers, using a known good cable then the car is suspect.

 

[steveoliver26]

Thank you

 

[RCK49]

Not sure about Podpoint, but on my Hypervolt you can change the power output in the app.

Slight change to thread but: What happens to the hypervolt if you have an internet outage? especially if the unit is locked when the outage occurs.
Checked on hypervolt websites one lot of info says use toggle switch to unlock on the hypervolt unit other info says doesn't have a toggle switch! Have an email out to hypervolt sales awaiting areply

 

[steveoliver26]

Will do thanks

 

[steveoliver26]

Will do thanks

Nothing in the podpoint app

 

[Martinonline]

To all, is there anyone near @steveoliver26's location (listed as Redruth) that could help him?

 

[steveoliver26]

MG dealer has said to try again in the week and if still the same problem they will take a look. Thanks everyone

 

[Martinonline]

If they test using their charger with a tethered cable or their own and the car charges correctly then you are left with deciding if it is your charger or your cable.

So offer them your cable to use for a test to eliminate that.

Note, depending on how good your dealer is, you could be charged for labour if they find nothing wrong with the car; hence the advice to carry out your own tests first.

Does your Trophy have a rear wiper? Some Phase 1 Trophies (no rear wiper) have had problems with their Charge Control Units. If you have a Phase 1 let's hope you are not in the same boat.

 

[steveoliver26]

I do have a phase 1. No rear wiper

 

[Ian Key]

If your car will only charge for a few minutes on your home charger before stopping and you've eliminated a defective cable but will charge on a DC charger (Instavolt, Shell Recharge, GeniPoint etc.) then the chances are you have a defective CCU.

This might be fixed by a software update but probably not. The replacement is covered by the warranty but don't expect a quick fix. It will take weeks as MG will require various diagnostics and reports by the dealer before approving the replacement.

 

[steveoliver26]

Just an update. Pelipod did an update today and seems to be back to normal. Thanks everyone for your help

 

[Ian Key]

Just an update. Pelipod did an update today and seems to be back to normal. Thanks everyone for your help

That's a relief especially after I've frightened you with the CCU threat