Hi I did drive the Excite but I wanted the Exclusive and contacted the Horsham MG Dealer found them so helpful and supporting so I have my car and love it I have worked as an area manager of European Car Manufacturers and cannot fault this car its quality is great.Hi, i am a little bewildered by the attitude of both my local MG dealers. I have visited both for prices and test drives. I have expressed an Interest in the Exclusive and on both occasions they have had the excite available for a test drive. So, after trying out the excite twice, one from each garage i then asked for a test drive in the model i would like to purchase. I was asked why as they are the same car. I explained, which was fairly obvious at the time of questioning that i am on the tall side, 6’ 7” to be precise and my main concern was leg room and head room. With the seat well back and at the lowest manual setting on the Excite I did struggle a little moving foot from accelerater to brake. Good head room though. But as the sales person should know, head room is compromised due to the panoramic roof and I wondered if the adjustment in the drivers seat was different between the two models due to one being manual and other electric adjustment.
His reply was, “i would struggle to sell a new car with miles on it“
“What about a demo car” was my reply.?
“not company policy” was his salesman’s pitch.
He reckons the Exclusive is flying off the shelf and customers are happy to test drive the Excite and then purchase the Exclusive.
He was happy for me to sit in a showroom Exclusive but not allowed to drive it.
I did a search for other MG Dealers, found one 30 miles away. Rang to ask for an Exclusive test drive. Booked for noon tomorrow.
Hopefully make the deal same day.
Has anyone else had a similar experience? Is this the norm for MG. Not a good experience so far.
Rant over...for now.
I had the same issue. Test drove the Exclusive and the rang six dealers to source the car and see what offers were available.Only two got back and also found the sales people did not know the deals .I contacted MG direct and they sent me a newsletter with the offers on at the moment.Also found that a new MG was opening near me in the North West. Done a fantastic deal with a few extras thrown in but best of all the Customer Service has been fantastic .Thanks You Perrys DealshipI am surprised by their attitude and am glad to hear that you're going elsewhere to try and purchase. I don't know where you are in the country, but I wouldn't hesitate to recommend MG Brandon in Suffolk.
And what did you think off it?. Did the vehicle you drove have the comfort 2 software updates applied and so all those horrible bongs are gone??Test drove an exclusive - in fact our dealer told of that of all the cars that they had sold (sizeable number which I can’t remember at all) only two had been Excites.
Basically said that no one is buying Excites - the price saving compared with the lessor spec is not worth it for most.
I thought it was like all the other SUV EVs we have driven. There are things that are good, things that are bad. It’s strongest point is price but that is an important factor.And what did you think off it?. Did the vehicle you drove have the comfort 2 software updates applied and so all those horrible bongs are gone??
You asked me what I thought of it.Hmm, again it’s all down to personal opinions and these are your views some of which I agree and others perhaps not, but you have my full support on one thing that the value of this car, I do believe it’s a great car for the price..
Hi Nigel,You asked me what I thought of it.
I took the time to answer.
And then you dismiss my thoughts because you don’t agree with them.
If you don’t want to know what people think then don’t ask - I only posted my thoughts because you asked for them.
Wow that was quite a hike. I did the NC 500 in our MGTF last year and started in Inverness. Took us nearly a full day to drive there. Ironically it sounds like we both visited the same MG Dealer in South Shields. I complained in my first post about having to drive nearly 30 miles..@Sam47.
Sorry to hear that you've had problems with testing out the car.
Despite living in Inverness, I bought my ZS EV from South Shields. I bought it from them as they has white ZS Exclusives in stock at the time and were great to speak to.
They couldn't have been more helpful.
In fact, the first car I enquired about was an ex-demo but someone else had shown an interest and bought it. But they knew that they had another model, and I had it booked for me there and then.