"I'm in a bit of a fix at the moment"

[Scotsman]

Just a thought maybe getting in touch with Martin Lewis the financial journalist money saving expert etc , IAM sure his team could perhaps guide you on the correct path , IAM sure MG and the dealership would hate his involvement? Just a thought.

 

[siteguru]

Martin rarely handles specific cases ... he looks for trends to influence; the "big hitters".

I'm not saying Don't Try - just adding a note of realism. One of the Consumer Champions from a national newspaper may be a better bet for such an action.

 

[Gadget Geek]

I hope so, I prefer to have the agro now with the dealer rather than 18 months later when MG refuse a warranty claim or Santander don’t accept the return.

Strike whilst the iron is hot.

 

[johnb80]

Just a thought maybe getting in touch with Martin Lewis the financial journalist money saving expert etc , IAM sure his team could perhaps guide you on the correct path , IAM sure MG and the dealership would hate his involvement? Just a thought.

Not a bad shout and I will drop him a message, I have also emailed BlackBeltBarrister to see if he'd like to discuss it on his channel.

 

[johnb80]

Martin rarely handles specific cases ... he looks for trends to influence; the "big hitters".

I'm not saying Don't Try - just adding a note of realism. One of the Consumer Champions from a national newspaper may be a better bet for such an action.

BBC Rogue Traders? that would be a real coup and / or Watchdog LOL

 

[johnb80]

Strike whilst the iron is hot.

My first email to the company was within 15 minutes of arriving home, there was then time wasted waiting for responses from them and from MGUK. MG were initially bad but on Saturday they were amazingly quick.

 

[salty]

Not a bad shout and I will drop him a message, I have also emailed BlackBeltBarrister to see if he'd like to discuss it on his channel.

And at least if you don't win. He can knock the shit out of um.

 

[johnb80]

A quick update on this crazy situation.

Were now over 9 weeks into this email ping-pong. The dealer is losing patience with me and is clearly irritated that I'm not taking their word that my warranty has not been compromised and their service done will comply with MG requirements (even though 12 items on the 38 point list were not done). He told MGUK that I was relentless in pursuing this - too damn right I am and intend to continue until it's resolved. MGUK have responded to my emails but have been vague at best, in a direct question "In view of this service work, has my warranty been compromised?" the closest answer to a YES / NO has been "potentially". I have pushed time and time again to get a straight YES/NO answer and they wont, they often quote T&C's and the service regime. Maybe they're being diplomatic to the dealer network. I have now informed them that I'm going to raise a case with the motoring ombudsman which has started new activity but my patience is now running thin. I'm also preparing an email to Santander who did the MG/PCP finance.